Results 21 to 30 of about 214,916 (304)
An investigation into the relationship between customer relationship marketing and customer retention: superstore retailing context in Bangladesh [PDF]
, 2018 The context of this study is Bangladesh`s food retailing sector. The main purpose of this study is to investigate the relationship between Customer Relationship Marketing (CRM) and customer retention.
Fraser, Peter +2 more
core +2 more sources
APMBA (Asia Pacific Management and Business Application), 2015 Attention on the relationship between customer retention, customer loyalty, and customer satisfaction that serves as "seed" of customer loyalty highlight the important factors for multichannel management.
Ambarwati Ambarwati +3 more
doaj +1 more source
Building e-trust and e-retention in online shopping: the role of website design, reliability and perceived ease of use [PDF]
Spanish Journal of Marketing-ESIC, 2023 Purpose – This study aims to examine the impact of website design, reliability and perceived ease of use as an engagement motivational factors on customer e-trust and e-retention in online shopping.
Oussama Saoula +6 more
doaj +1 more source
International Journal of Applied Research in Business and Management, 2022 Customer retention and satisfaction are the most important objectives and indicators of a company's success in today's world, and monitoring them is one of the most important management jobs.
Kwame Asare Duffour +2 more
doaj +1 more source
Jurnal Aplikasi Manajemen, 2023 This quantitative study explores the relationship between online learning service quality, customer satisfaction, and customer retention in the Culinary Study Program during the Covid-19 pandemic.
Fabiola Leoparjo +4 more
doaj +1 more source
Менеджмент та підприємництво: тренди розвитку, 2020 Nowadays, business competition is very intense, which is true in the case of financial services business, including banks, Village Credit Institution and other financial service business which must always try to meet customer satisfaction. The aim of the
A. A. Ngurah Gede Sadiartha
doaj +1 more source
An analysis of service quality and complaint handling in the Jordanian healthcare sector: Implications for TQM and customer retention [PDF]
Innovative MarketingThis study aims to investigate the interconnections among total quality management, service quality, customer retention, and moderating influence of customer complaint handling within the healthcare industry of Jordan.
Khaled M. Aboalganam +2 more
doaj +1 more source
Pengaruh komitmen, kepercayaan, dan kepuasan terhadap retensi pelanggan Honda Matic
Journal of Business & Banking, 2018 This study aimed to determine the effect of commitment, trust, and customer retention both partially and simultaneously. This research is also the development of research with reference to the journals and books for the theoretical framework.
Naldi Dwi Satriawan, M Nadjib Usman
doaj +1 more source
Understanding and listening to customers in order to retain them: An analyses of customer satisfaction in SMEs in New Zealand [PDF]
, 2018 This study is about the importance of customer retention in small and medium enterprises in New Zealand, investigating the value of customer retention and customer loyalty. The aim of this research is to find a usable strategy in order to attain customer
Dadha, Antriksh, Ismael, Izmee
core
Five‐Year Disease Progression in Synuclein Seeding Positive Sporadic Parkinson's Disease
Annals of Clinical and Translational Neurology, EarlyView.ABSTRACT Objective To provide a comprehensive description of disease progression in synuclein seeding assay (SAA) positive sporadic Parkinson Disease participants, using Neuronal Synuclein Disease integrated biological and functional impairment staging framework.
Paulina Gonzalez‐Latapi +19 more
wiley +1 more source