Results 231 to 240 of about 656,221 (352)

An empirical study on logistic service quality, customer satisfaction, and cross-border repurchase intention. [PDF]

Heliyon
Hui G, Al Mamun A, Reza MNH, Hussain WMHW.   +3 more
europepmc   +1 more source

Enhancing customer satisfaction with chatbots: The influence of communication styles and consumer attachment anxiety. [PDF]

Front Psychol, 2022
Xu Y, Zhang J, Deng G.
europepmc   +1 more source

Utilitarian, hedonic, and social values on e-commerce customer loyalty: mediating role of customer satisfaction

, 2023
Rendy Indra Yusnara, Soepatini Soepatini
openalex   +2 more sources

Environmental Sustainability in Wineries: How Contingency Factors and Environmental Management Accounting Tools Influence Environmental Performance?

Business Strategy and the Environment, EarlyView.
ABSTRACT How do wineries design sustainability practices and use environmental management accounting (EMA)? This study addresses that question by analyzing the influence of contingency factors on the adoption of sustainability practices and the use of EMA tools to improve the environmental performance of wineries. The research was carried out through a
Andréia Cittadin, Fabricia Silva da Rosa, Januario Monteiro   +2 more
wiley   +1 more source

Construction of the national fitness public service satisfaction model in China based on American Customer Satisfaction Index. [PDF]

PLoS One
Tian F, Zhou J, Liu F.
europepmc   +1 more source

Feasibility, Usability, and Customer Satisfaction of the Tele-COVID19 Project, Sicilian Model. [PDF]

Medicina (Kaunas), 2022
Maresca G, Anchesi S, Bonanno L, Bramanti A, Carnazza L, Cimino V, Corallo F, Lo Buono V, Giambò FM, Latella D, Parasporo N, De Cola MC.   +11 more
europepmc   +1 more source

The Effect of Customer Experience and Service Quality on Customer Satisfaction on Customer Loyalty

, 2021
R. A. Aryanti Wardaya Puspokusumo, Natasha Claudia Aristya, Meiryani Meiryani   +2 more
openalex   +1 more source

Navigating Market Constraints: Sustainable Startups Driving Transformative Change Through Venture Creation

Business Strategy and the Environment, EarlyView.
ABSTRACT This paper contributes to venture‐creation research by examining how sustainable startups can overcome market constraints to drive transformative change through their business development. Conceptually, we address this question by identifying venture‐creation narratives in the learning and experimental phases of sustainable startups that ...
Ville‐Veikko Piispanen, Hanna Lehtimäki, Kaisa Henttonen   +2 more
wiley   +1 more source

The antecedents of customer satisfaction in the live-streaming commerce of green agricultural products. [PDF]

PLoS One
Wang Y, Fang L, Pan J.
europepmc   +1 more source

Exploring the Spillover Effect of Supply Chain Digitalisation on Pollution Emissions Through Social Network Analysis

Business Strategy and the Environment, EarlyView.
ABSTRACT The supply chain consists of interconnected businesses and organisations responsible for the flow of goods and services. As firms increasingly adopt digital technologies, the spillover effects of supply chain digitalisation (SCD) on environmental performance remain underexplored.
Zengdong Cao, Nichola Latoya Williams, Ibrahim Labaran Ali, Ololade Periola, Yasanur Kayikci   +4 more
wiley   +1 more source