Results 271 to 280 of about 5,063,766 (284)

An application of the American Customer Satisfaction Index (ACSI) in the Jordanian mobile phone sector

TQM Journal, 2012
Mohammad Suleiman Awwad
exaly  

Customer satisfaction index and financial performance: a European cross country study

International Journal of Bank Marketing, 2019
Aleksandra Friedl, Olga Podkorytova
exaly  

Effect of the customer experience on satisfaction with smartphones: Assessing smart satisfaction index with partial least squares

Telecommunications Policy, 2015
Donghee Shin
exaly  

The Impact of Online Reviews on Customer Satisfaction: An Application of the American Customer Satisfaction Index (ACSI)

International Journal of Tourism Management and Sciences, 2017
openaire   +1 more source

Measuring the quality of smartphones: development of a customer satisfaction index for smart services

International Journal of Mobile Communications, 2014
Donghee Shin, Dong Hee Shin
exaly  

An approach to setting up a national customer satisfaction index: the Jordan case study

Journal of Applied Statistics, 2011
Mohammad Y Al-Rawwash
exaly  

THE USE OF CUSTOMER SATISFACTION INDEX IN THE SERVICE ENTERPRISE

SGEM International Multidisciplinary Scientific Conferences on SOCIAL SCIENCES and ARTS Proceedings, 2018
openaire   +1 more source

Developing customer satisfaction indices using SERVQUAL sampling surveys : A case study of Al‐Ain municipality inspectors

Journal of Economic and Administrative Sciences, 2012
M Y El-Bassiouni
exaly  

Estimation of the European Customer Satisfaction Index: Maximum Likelihood versus Partial Least Squares. Application to Postal Services

Total Quality Management and Business Excellence, 2004
Germa Coenders, Christina O'Loughlin
exaly  

Customer Satisfaction and Loyalty in Town Centres: Applying the American Customer Satisfaction Index Framework in Darmstadt

31st Annual European Real Estate Society Conference
Andreas Pfnür, Jonas Rau, Maria Günther   +2 more
openaire   +1 more source