Results 221 to 226 of about 26,061,105 (226)

A multi-perspective knowledge-based system for customer service management

Expert Systems With Applications, 2003
Sandy To, C F Cheung, W M Wang
exaly  

Resource Allocation in Multisite Service Systems with Intersite Customer Flows

Management Science, 2003
Xiuli Chao, Liming Liu, Shaohui Zheng
exaly  

On Accommodating Customer Flexibility in Service Systems

Infor, 2009
Douglas G. Down
exaly  

Product service system configuration based on support vector machine considering customer perception

International Journal of Production Research, 2013
exaly  

An approach to rule extraction for product service system configuration that considers customer perception

International Journal of Production Research, 2016
exaly  

How does AI agent (vs. IVR system) service failure impact customer purchase behavior: mediating effect of customer involvement

Service Industries Journal
Luning Liu
exaly