Results 241 to 250 of about 23,455 (264)

Customer experience creation for after-use products: A product–service systems-based review

Journal of Cleaner Production, 2019
Stefan Seuring
exaly  

Customer self-service systems: The effects of perceived Web quality with service contents on enjoyment, anxiety, and e-trust

Decision Support Systems, 2007
Yujong Hwang, Dan J Kim
exaly  

A method for identifying customer orientations and requirements for product–service systems design

International Journal of Production Research, 2018
Yoshiki Shimomura, Yutaro Nemoto
exaly  

Adjusting customer journey mapping for application in industrial product-service systems

International Journal of Business Environment, 2020
Oliver Stoll, Christian Kowalkowski, Shaun West   +2 more
exaly  

Intelligent Information System for Remote Customer Service. [PDF]

Oleh Veres, Pavlo Ilchuk, Olha Kots
openaire  

An Integrated Framework for Service Quality, Customer Value, Satisfaction: Evidence from China's Telecommunication Industry

Information Systems Frontiers, 2004
Yonggui Wang, Yongheng Yang, Wang Yonggui   +2 more
exaly  

A Cemetery Information System and Customer Service Center for Wilmington, Massachusetts

2020
openaire   +1 more source

Resource Allocation in Multisite Service Systems with Intersite Customer Flows

Management Science, 2003
Xiuli Chao, Liming Liu, Shaohui Zheng
exaly  

Enhancing emotional performance and customer service through human resources practices: A systems perspective

Human Resource Management Review, 2016
Arik Cheshin, Allison Gabriel, Gerben Van Kleef   +2 more
exaly  

Statistical Analysis of the Influence of Service Quality on Customer Satisfaction of Information System Development

2024 16th IIAI International Congress on Advanced Applied Informatics (IIAI-AAI)
Atsushi Shimoda, Kentaro Ichimura
openaire   +1 more source