Results 231 to 240 of about 6,206,435 (282)
Kansei Engineering in the Evolving Service Sector: A Decade of Insights. [PDF]
Hartono M, Parung C.
europepmc +1 more source
Decision-making on preservation effort and inventory volume for fresh retailer under strategic consumer behavior. [PDF]
Zhu C, Zhan W.
europepmc +1 more source
Evaluating AI-assisted customer verification for synthetic nucleic acid screening. [PDF]
Acelas A +4 more
europepmc +1 more source
The effect of food sensory experience on tourist engagement behavior: A study based on mental imagery theory. [PDF]
Yang S, Liu Y, Xu L.
europepmc +1 more source
Meaningful experience, positive emotions, and happiness in smart hotel contexts: a study on psychological mechanisms based on positive psychology. [PDF]
Luo J, Wang Y.
europepmc +1 more source
Customer value co-creation behavior: Scale development and validation [PDF]
This investigation reports a series of four studies leading to the development and validation of a customer value co-creation behavior scale. The scale comprises two dimensions: customer participation behavior and customer citizenship behavior, with each
Youjae Yi, Taeshik Gong
exaly +5 more sources
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2008
This paper focuses on customer value analysis and measurement, framing customer value management as one of the main antecedents of the company value-creation process. The paper builds on three main pillars. First, the paper highlights the critical role of customer value in business-to-business markets, focusing on the links between the company’s ...
BUSACCA, BRUNO GIUSEPPE +2 more
openaire +3 more sources
This paper focuses on customer value analysis and measurement, framing customer value management as one of the main antecedents of the company value-creation process. The paper builds on three main pillars. First, the paper highlights the critical role of customer value in business-to-business markets, focusing on the links between the company’s ...
BUSACCA, BRUNO GIUSEPPE +2 more
openaire +3 more sources
BT Technology Journal, 2005
This paper considers the metric of customer lifetime value as a way of placing an expected future value on a company's customers. This approach looks at the fundamental contribution a customer makes to a company's profits. The basic concept is useful in its own right, but it also allows an analogue between a customer and the equity of the company to be
D. Collings, N. Baxter
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This paper considers the metric of customer lifetime value as a way of placing an expected future value on a company's customers. This approach looks at the fundamental contribution a customer makes to a company's profits. The basic concept is useful in its own right, but it also allows an analogue between a customer and the equity of the company to be
D. Collings, N. Baxter
openaire +1 more source

