Results 231 to 240 of about 50,266 (261)

Understanding Customer Experience Throughout the Customer Journey

Journal of Marketing, 2016
Peter Verhoef
exaly  

Innovativeness and customer value co-creation behaviors: Mediating role of customer engagement

International Journal of Hospitality Management, 2020
Chang-Hua Yen, Hsiu-Yu Teng
exaly  

A Framework of Analyzing Customer Value by Customer Value Matrix

International Journal of Industrial and Systems Engineering
Yun Ning Liu, Kai Fu Yang, Hao Wei Yang, Hsin Hung Wu   +3 more
openaire   +1 more source

eWOM: The impact of customer-to-customer online know-how exchange on customer value and loyalty

Journal of Business Research, 2006
Thomas Gruen
exaly  

Customer value co-creation behavior: Scale development and validation

Journal of Business Research, 2013
Youjae Yi, Taeshik Gong
exaly  

Customer Satisfaction and Customer Value

2015
openaire   +1 more source

Customer Value

2023
openaire   +1 more source

Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value

Journal of Service Research, 2010
Sebastian Tillmanns, Bas Donkers, Lerzan Aksoy   +2 more
exaly  

Customer Values

2013
openaire   +2 more sources

Customer loyalty in the hotel industry: the role of customer satisfaction and image

International Journal of Contemporary Hospitality Management, 2000
Dwi Suhartanto, Jay Kandampully
exaly