Results 271 to 280 of about 6,206,435 (282)

Customer loyalty in the hotel industry: the role of customer satisfaction and image

International Journal of Contemporary Hospitality Management, 2000
Dwi Suhartanto, Jay Kandampully
exaly  

Influence of customer engagement with company social networks on stickiness: Mediating effect of customer value creation

International Journal of Information Management, 2017
Mingli Zhang, Guo Lingyun
exaly  

Customer Metrics and Their Impact on Financial Performance

Marketing Science, 2006
Valarie Zeithaml, Sunil Gupta
exaly  

Corporate reputation and customer behavioral intentions: The roles of trust, identification and commitment

Industrial Marketing Management, 2009
Hean Tat Keh
exaly  

Customer Value

Controlling, 2005
openaire   +1 more source

Customer Engagement as a New Perspective in Customer Management

Journal of Service Research, 2010
Werner Reinartz, Peter Verhoef, Manfred Krafft   +2 more
exaly  

An empirical study of the relationship between shopping environment, customer perceived value, satisfaction, and loyalty in the UAE malls context

Journal of Retailing and Consumer Services, 2016
Riyad Eid
exaly  

The antecedents of customer loyalty: A moderated mediation model of customer relationship management quality and brand image

Journal of Retailing and Consumer Services, 2016
Saman Khajehzadeh, Munyaradzi W Nyadzayo   +1 more
exaly  

An integrated framework for customer value and customer‐relationship‐management performance: a customer‐based perspective from China

Managing Service Quality, 2004
Yonggui Wang, Yongheng Yang, Renyong Chi   +2 more
exaly  

Customer Value versus Customer Satisfaction

2009
openaire   +1 more source