Results 151 to 160 of about 51,046 (163)

Modelling the relationship between hotel perceived value, customer satisfaction, and customer loyalty

Journal of Retailing and Consumer Services, 2019
exaly  

Creating Enduring Customer Value

Journal of Marketing, 2016
Werner Reinartz
exaly  

Customer Value

2015
openaire   +2 more sources

The effects of three customer-to-customer interaction quality types on customer experience quality and citizenship behavior in mass service settings

Journal of Services Marketing, 2016
Beomjoon Choi
exaly  

Customer value

2009
openaire   +1 more source

The impact of customer-to-customer interaction and customer homogeneity on customer satisfaction in tourism service—The service encounter prospective

Tourism Management, 2007
exaly  

Relationship between customer sentiment and online customer ratings for hotels - An empirical analysis

Tourism Management, 2017
exaly  

Customers and value

2012
openaire   +1 more source

The relationships of customer satisfaction, customer loyalty, and profitability: an empirical study

Journal of Service Management, 1996
exaly  

Customer satisfaction, customer value and treating customers fairly

2007
openaire   +2 more sources