Results 231 to 240 of about 6,206,435 (282)

Evaluating AI-assisted customer verification for synthetic nucleic acid screening. [PDF]

open access: yesFront Bioeng Biotechnol
Acelas A   +4 more
europepmc   +1 more source

Customer value co-creation behavior: Scale development and validation [PDF]

open access: yesJournal of Business Research, 2013
This investigation reports a series of four studies leading to the development and validation of a customer value co-creation behavior scale. The scale comprises two dimensions: customer participation behavior and customer citizenship behavior, with each
Youjae Yi, Taeshik Gong
exaly   +5 more sources

Customer value metrics

2008
This paper focuses on customer value analysis and measurement, framing customer value management as one of the main antecedents of the company value-creation process. The paper builds on three main pillars. First, the paper highlights the critical role of customer value in business-to-business markets, focusing on the links between the company’s ...
BUSACCA, BRUNO GIUSEPPE   +2 more
openaire   +3 more sources

Valuing customers

BT Technology Journal, 2005
This paper considers the metric of customer lifetime value as a way of placing an expected future value on a company's customers. This approach looks at the fundamental contribution a customer makes to a company's profits. The basic concept is useful in its own right, but it also allows an analogue between a customer and the equity of the company to be
D. Collings, N. Baxter
openaire   +1 more source

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