Results 201 to 210 of about 6,443,180 (236)

Customer Satisfaction and Customer Value

2023
openaire   +1 more source

Customer-to-Customer Value Co-Creation: A Customer-Dominant Framework of Value

Journal of Global Marketing
Nguyen Bac Nguyen, João Menezes
openaire   +1 more source

Customer Value

2004
  +4 more sources

Customer value = shareholder value

Ledelse i Dag, 1999
Grønholdt, Lars, Kristensen, Kai, Martensen, Anne   +2 more
openaire   +2 more sources

Customer-Value

Controlling, 2020
openaire   +1 more source

The impact of customer clubs on lifetime value of banking customers

International Journal of Electronic Customer Relationship Management, 2023
Saeedeh Rajaee Harandi, Neda Abdolvand, Mohaddese Arjmand   +2 more
openaire   +1 more source

Understanding Customer Experience Throughout the Customer Journey

Journal of Marketing, 2016
Peter C. Verhoef
exaly  

A Framework of Analyzing Customer Value by Customer Value Matrix

International Journal of Industrial and Systems Engineering
Yun Ning Liu, Kai Fu Yang, Hao Wei Yang, Hsin Hung Wu   +3 more
openaire   +1 more source

Undervalued or Overvalued Customers: Capturing Total Customer Engagement Value

Journal of Service Research, 2010
Sebastian Tillmanns, Bas Donkers, Lerzan Aksoy   +2 more
exaly  

The Moment of Truth: A Review, Synthesis, and Research Agenda for the Customer Service Experience

Annual Review of Organizational Psychology and Organizational Behavior, 2019
Helena Nguyen, Markus Groth, Anya Johnson   +2 more
exaly