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Background: Nowadays more and more employees are required to perform emotional labor (EL) which means that they need to express emotions set by the organizational procedures, simultaneously masking the true feelings. Employees, while performing emotional
Agnieszka Springer, Karolina Oleksa
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Polarized light ions and spectator nucleon tagging at EIC [PDF]
An Electron-Ion Collider (EIC) with suitable forward detection capabilities would enable a unique experimental program of deep-inelastic scattering (DIS) from polarized light nuclei (deuterium 2H, helium 3He) with spectator nucleon tagging.
Guzey, V. +7 more
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Despite the growing body of research on emotional labor, little has been known about the social consequences of emotional labor. Drawing on emotional dissonance theory, the authors investigate the relationship between the felt emotional dissonance and ...
Yun-na Park +3 more
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Regulating Deep Fakes in the Artificial Intelligence Act
The Artificial Intelligence Act (AI Act) may be a milestone of regulating artificial intelligence by the European Union. Regulatory framework proposed by the European Commission has the potential to serve as a benchmark worldwide and strengthen the position of the EU as one of the main players of the technology market.
openaire +1 more source
Emotional intelligence as a moderator in the emotional labour-burnout relationship: evidence from Malaysian HR professionals [PDF]
The role of emotions amongst employees with extensive interpersonal interactions has been identified as critical for both individual and organisational performance. This particular study examines the relationship between emotional labour, trait emotional
Chern, Gwi Terk +2 more
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Load Frequency Control: A Deep Multi-Agent Reinforcement Learning Approach [PDF]
The paradigm shift in energy generation towards microgrid-based architectures is changing the landscape of the energy control structure heavily in distribution systems.
Alonso, E. +2 more
core +1 more source
Emotion regulation and emotion work: Two sides of the same coin?
This contribution links psychological models of emotion regulation to sociological accounts of emotion work to demonstrate the extent to which emotion regulation is systematically shaped by culture and society.
Christian evon Scheve
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DUYGULARIN YÖNETİLMESİNİN, İŞ TATMİNİ VE DUYGUSAL TÜKENMİŞLİK DÜZEYİ ÜZERİNE ETKİLERİ
Duygusal emek, bireyin işini yaparken kendisinden beklenilen duyguları sergilemesidir. Gerçekte hissedilen duygular ve bireyden beklenilen duygular arasındaki çatışma ortaya duygusal uyumsuzluk, çıkmasına neden olmaktadır.
Esra Bulgurcu Gürel +1 more
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Introduction. Strategies of Deep Acting and Surface Acting using Emotional Labor in library services have been conducted. The study aims to examine the effect of Emotional Labor on library user satisfaction mediated by Customer-Employee Rapport. Method.
Riska Amaliah +2 more
doaj +1 more source
Revisiting the Effect of Emotional Labor: A Multi-Level Investigation in Front-Line Service Teams
The main purpose of this study is to consider individuals in teams and to reexamine how emotional labor affects the performance of front-line service team and team members through emotional exhaustion.
Xin Zhao +3 more
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