Results 11 to 20 of about 18,733 (113)
The Impact of E-CRM on Customer Loyalty Using Data Mining Techniques [PDF]
With the expansion of the Internet, various tools have been used to communicate with customers in organizations, and organizations use different E-CRM methods to create competitive advantages.
Hassan Rangriz, Zahra Bayrami Shahrivar
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Hermes One Hotel Subulussalam merupakan hotel pertama di Subulussalam dengan klasifikasi bintang tiga di Kota Subulussalam Provinsi Aceh. Hotel ini masih menggunakan sistem konvensional dalam memberikan layanan pelanggan sehingga dikhawatirkan akan ...
Siti Monalisa, Jukhri Syahputra Bacin
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Era digital 5.0 membawa dampak besar bagi sektor layanan kesehatan. Meningkatnya kompetisi antar rumah sakit menjadi salah satu alasan perlunya inovasi strategi pemasaran untuk menjaga loyalitas pasien rumah sakit sebagai konsumen.
Sabrina Aulia Rahma +3 more
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Cold Recycled Mixtures (CRM) offer many benefits, including cost-effectiveness and sustainability. Large existing Reclaimed Asphalt Pavement (RAP) stockpiles that represent an environmental and storage challenge can be used for bitumen emulsion Cold ...
Stephane Charmot +6 more
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Digital marketing, online trust and online purchase intention of e-commerce customers: Mediating the role of customer relationship management [PDF]
In the digitalization era, e-commerce plays a crucial role in the economy, followed by the internet and smartphone technology. Also, it has a positive effect on humankind.
Mukhlis Yunus +2 more
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DIGITAL TRANSFORMATION OF CRM STRATEGIES: ANALYSIS OF POTENTIAL AND INNOVATIVE STRATEGIES [PDF]
The last two decades of the previous century and the first two decades of the current century enabled CRM to become ubiquitous in both global companies and small businesses. This process continues and changes.
Plamen Ruskov
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O Crew Resource Management como Contributo da Ciência Aeronáutica para a Ciência Médica
Palavras-chave: Conhecimentos, Atitudes e Prática em Saúde; Equipa de Assistência ao Paciente; Melhoria de Qualidade.
Armindo Martins
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the evaluation of influencing factors of electronic customer relationship management adoption in e-commerce [PDF]
The concept of electronic customer relationship management (e-CRM) is among the most important subjects under discussion in academia and commercial environments. The decision on e-CRM adoption must be made based on different factors.
Jalal Rezaeenour, Habil Deimazar
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Analisis Perancangan Customer Relationship Management Berbasis Web pada PT ASP Jakarta
The purpose of this thesis is to identify the needs of web-based CRM in PT ASP and also to design the suitable CRM for the company. The research method is by analyzing competitions in the industry with Porter’s five forces analysis and formulating ...
Idris Gautama So, Sheila Sheila
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Como “Cuidar Mais” em Bloco Operatório: Como “BOar Mais”
Contribuir para a promoção da confiança na relação com os clientes proporcionando-lhes experiências positivas e irrepreensíveis, onde o tema “empatia” aparece como obrigatório, não enquanto tema fácil, mas pela sua importância enquanto vontade genuína de
Vítor Pinho Oliveira, Armindo Martins
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