Results 11 to 20 of about 18,733 (113)

The Impact of E-CRM on Customer Loyalty Using Data Mining Techniques [PDF]

open access: yesمطالعات مدیریت کسب و کار هوشمند, 2019
With the expansion of the Internet, various tools have been used to communicate with customers in organizations, and organizations use different E-CRM methods to create competitive advantages.
Hassan Rangriz, Zahra Bayrami Shahrivar
doaj   +1 more source

Rancang Bangun Electronic Customer Relationship Management pada Sistem Informasi Hotel dengan Framework of Dynamic CRM

open access: yesJurnal Teknologi Informasi dan Ilmu Komputer, 2020
Hermes One Hotel Subulussalam merupakan hotel pertama di Subulussalam dengan klasifikasi bintang tiga di Kota Subulussalam Provinsi Aceh. Hotel ini masih menggunakan sistem konvensional dalam memberikan layanan pelanggan sehingga dikhawatirkan akan ...
Siti Monalisa, Jukhri Syahputra Bacin
doaj   +10 more sources

Hubungan Electronic Customer Relationship Management (E-Crm) Terhadap Loyalitas Pasien Di Rumah Sakit: Tinjauan Pustaka

open access: yesJurnal Teknologi Informasi dan Ilmu Komputer, 2023
Era digital 5.0 membawa dampak besar bagi sektor layanan kesehatan. Meningkatnya kompetisi antar rumah sakit menjadi salah satu alasan perlunya inovasi strategi pemasaran untuk menjaga loyalitas pasien rumah sakit sebagai konsumen.
Sabrina Aulia Rahma   +3 more
doaj   +3 more sources

Field performance of bitumen emulsion Cold Central Plant Recycling (CCPR) mixture with same day and delayed overlay compared with traditional rehabilitation procedures

open access: yesCase Studies in Construction Materials, 2022
Cold Recycled Mixtures (CRM) offer many benefits, including cost-effectiveness and sustainability. Large existing Reclaimed Asphalt Pavement (RAP) stockpiles that represent an environmental and storage challenge can be used for bitumen emulsion Cold ...
Stephane Charmot   +6 more
doaj   +1 more source

Digital marketing, online trust and online purchase intention of e-commerce customers: Mediating the role of customer relationship management [PDF]

open access: yesInternational Journal of Data and Network Science, 2022
In the digitalization era, e-commerce plays a crucial role in the economy, followed by the internet and smartphone technology. Also, it has a positive effect on humankind.
Mukhlis Yunus   +2 more
doaj   +1 more source

DIGITAL TRANSFORMATION OF CRM STRATEGIES: ANALYSIS OF POTENTIAL AND INNOVATIVE STRATEGIES [PDF]

open access: yesJournal of Bio-Based Marketing, 2023
The last two decades of the previous century and the first two decades of the current century enabled CRM to become ubiquitous in both global companies and small businesses. This process continues and changes.
Plamen Ruskov
doaj   +1 more source

O Crew Resource Management como Contributo da Ciência Aeronáutica para a Ciência Médica

open access: yesActa Médica Portuguesa, 2014
Palavras-chave: Conhecimentos, Atitudes e Prática em Saúde; Equipa de Assistência ao Paciente; Melhoria de Qualidade.
Armindo Martins
doaj   +1 more source

the evaluation of influencing factors of electronic customer relationship management adoption in e-commerce [PDF]

open access: yesمدیریت مهندسی و رایانش نرم, 2022
The concept of electronic customer relationship management (e-CRM) is among the most important subjects under discussion in academia and commercial environments. The decision on e-CRM adoption must be made based on different factors.
Jalal Rezaeenour, Habil Deimazar
doaj   +1 more source

Analisis Perancangan Customer Relationship Management Berbasis Web pada PT ASP Jakarta

open access: yesBinus Business Review, 2011
The purpose of this thesis is to identify the needs of web-based CRM in PT ASP and also to design the suitable CRM for the company. The research method is by analyzing competitions in the industry with Porter’s five forces analysis and formulating ...
Idris Gautama So, Sheila Sheila
doaj   +1 more source

Como “Cuidar Mais” em Bloco Operatório: Como “BOar Mais”

open access: yesGazeta Médica, 2019
Contribuir para a promoção da confiança na relação com os clientes proporcionando-lhes experiências positivas e irrepreensíveis, onde o tema “empatia” aparece como obrigatório, não enquanto tema fácil, mas pela sua importância enquanto vontade genuína de
Vítor Pinho Oliveira, Armindo Martins
doaj   +1 more source

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