Results 231 to 240 of about 15,844 (265)

E-loyalty: customer loyalty on the Internet

2017
Loyalty can be built online only if the target group has access to the Internet and uses it regularly. Whether customer loyalty should be pursued solely through an online programme or whether a combination of a classic and an e-based solution would be more effective depends on the target group's affinity to the Web.
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Usage of E-Loyalty Programs in Hospitality Industry

2016
WOS ...
Yuksek, Gökçe, Yozcu, Özen Kırant
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Investigation of psychological dimensions of trust on e-loyalty

Journal of Islamic Marketing, 2015
Purpose – The purpose of this paper is to integrate extant literature on psychological dimensions and trust to develop a model of consumer e-loyalty. Design/methodology/approach – This paper develops four important psychological-based factors impacting consumer ...
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The Nature of E-Loyalty in B2C E-Commerce

2002
The present chapter discusses the nature of e-loyalty in B2C e-commerce. Based on previous theoretical work on loyalty in traditional commercial settings, we argue that highly affective forms of loyalty are unlikely to develop in online environments. Rather, we suggest that the e-commerce environment promotes self-sufficiency and mitigate the need for ...
Daniel Tomiuk, Alain Pinsonneault
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Interceding of repurchase intention between e-loyalty and word of mouth advocacy: a study of behavioural consequences and antecedents of e-loyalty

International Journal of Electronic Business, 2023
Shabnam Gulati, Gursimranjit Singh, Arvind Kumar   +2 more
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Internet Banking and e-Loyalty

Gestion 2000, 2018
Jean-Michel Sahut, Niaz Kammoun, Frédéric Teulon   +2 more
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A model of customer e-loyalty in the online banking [PDF]

Economics Bulletin, 2009
With the rapid growth of online banking, it has been reinforced that companies need to build and maintain loyal customers. This study models e-loyalty as the endogenous variable that includes three exogenous variables (website quality, corporate image and perceived social presence) and two mediating variables (satisfaction and trust).
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Factors that are Influencing the E-Loyalty in the Marketplace

International Research Journal of Economics and Management Studies, 2023
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Examining E-loyalty Model in Social Shopping Websites: the Impact of Social Shopping Website Quality on E-loyalty Formation

The purpose of this study is to examine the formation of customer e-loyalty to a social shopping website. The formation of customer e-loyalty to a social shopping website is examined based on cognitive-affective-conative-action loyalty framework. This study proposes that customer e-loyalty is strongly associated with website quality, e-satisfaction and
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A Study of Customer E-Loyalty: The Role of Mediators

2014
This study aims to examine the relation between customer satisfaction and loyalty and introduce the roles of commitment, trust, involvement, and perceived value as the mediators in the formation of e-loyalty. A web based consumer survey was used for data collection.
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