Results 311 to 311 of about 4,312,401 (311)
Some of the next articles are maybe not open access.
Beyond Usability: Ordering e-Service Quality Factors
2010
openaire
copy doi
(10.1201/ebk1439835036-71)
openaccessbutton.org (pdf)
+1 more source
e-satisfaction
e-trust
e-loyalty
service quality
customer satisfaction
e-commerce
customer loyalty
user satisfaction
e-service
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