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Mapping the electronic word-of-mouth (eWOM) research: A systematic review and bibliometric analysis

Journal of Business Research, 2021
Naveen Donthu   +2 more
exaly  

Electronic word of mouth (eWOM)

International Journal of Advertising, 2009
Mira Lee, Seounmi Youn
openaire   +1 more source

Dynamics of Credibility in Electronic-Word-of-Mouth

Abstract: Electronic Word-of-Mouth (eWOM) has evolved into a component of the decision-making process used by consumers. The objective of this paper is to investigate the dynamics of credibility in the context of eWOM. Analysing what has an influence on eWOM credibility is significant for consumers and companies alike, since online platforms are ...
Isha Chugh   +2 more
openaire   +2 more sources

Evidence and Implications of Electronic Word of Mouth

2014
This paper expands the understanding of word-of-mouth to include the unique traits of electronic word-of-mouth communication. A newsgroup content analysis is run to develop an understanding of electronic word-of-mouth scope and volume. An in-depth interview with a frequent newsgroup advice giver provides insight into the electronic word-of-mouth ...
openaire   +1 more source

The Effect of Electronic Word of Mouth on Sales: A Meta-Analytic Review of Platform, Product, and Metric Factors

Journal of Marketing Research, 2016
Ana Babić Rosario   +2 more
exaly  

Electronic Word of Mouth engagement in social commerce platforms: An empirical study

Information Development, 2020
Yusuf Sahabi Ali   +2 more
exaly  

The current state of knowledge on electronic word-of-mouth in advertising research

International Journal of Advertising, 2018
Shu-Chuan Chu, Juran Kim
exaly  

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