Results 11 to 20 of about 11,954 (302)
The Impact of Employee Engagement on Employee Loyalty
The hospitality industry in recent times have shown an increase in the level of attrition across all the companies, especially in the hotels. To tackle this issue of loyalty among the employees the impact that engagement of employees which is a closely related concept with loyalty is studied in a unit of a prominent south Indian hotel group. First, the
Niranjan S, Prof. Mary Thomas
openaire +2 more sources
COMMITMENT AND EMPLOYEE LOYALTY
Employee loyalty is a key value for the organization. Having loyal employees reduces turnover and improves the company's competitiveness. Employee commitment is one of the key elements of the concept of loyalty. Commitment and loyalty are concepts that occur together. An increase in commitment will stimulate an increase in loyalty and vice versa.
Smarżewska, Daria
openaire +4 more sources
Employee loyalty: a study of staff commitment levels towards retailing, the retailer and the store [PDF]
Securing the commitment of employees can generate a number of organisational benefits, such as reducing recruitment costs and improving interactions between customers and employees.
Whysall, P +6 more
core +1 more source
Human resources have a very important role in supporting the sustainability of a company or organization. The purpose of this study was to analyze the effect of work motivation, loyalty and quality of employees on employee performance at PT. Indofood CBP
Tasya Laudita Rumampuk +2 more
doaj +1 more source
This study examines the influence of empowerment leadership on employee loyalty under the mediating roles of employee trust and job satisfaction among medical staff at the private healthcare system.
Hoang Hien Pham
doaj +1 more source
This research aims to determine the influence of discipline and work loyalty on employee performance at PT. Fajar Mandiri Barokah, partially and simultaneously.
Sudibyo Budi Utomo
doaj +1 more source
The study discusses artificial intelligence (AI) – powered applications as a commercial service with a focus on the hotel industry. This research is approached from the customers’ perspective and examines how AI and employee service quality influence ...
Dominique Lopes, S. +5 more
core +1 more source
PT Citra Transpor Nusantara is a national private company engaged in public transport services, particularly in the management of taxi meters. This study will analyze both individually and simultaneously the influence of manager leadership style ...
Laksmi Sito Dwi Irvianti +1 more
doaj +1 more source
Why service recovery fails : tensions among customer, employee, and process perspectives [PDF]
Purpose - The keys to effective service recovery are familiar to many throughout industry and academia. Nevertheless, overall customer satisfaction after a failure has not improved, and many managers claim their organizations cannot respond to and fix ...
Stefan Michel +5 more
core +1 more source
Eksplorasi Pengaruh Beban Kerja pada Kesetiaan Karyawan
This study explores the influence of workload on employee loyalty at PT X, using a quantitative approach involving 108 employees as research subjects.
Arinal Chusnah +3 more
doaj +1 more source

