Results 141 to 150 of about 5,847,296 (231)
Loneliness and the Customer Journey: Toward a Framework for Customer Experience Management
Psychology &Marketing, Volume 43, Issue 11, Page 3265-3278, November 2026.ABSTRACT How can customer experience (CX) frameworks be used to understand and support service firms to mitigate loneliness and social isolation? This paper addresses this question by developing the Lonely Customer Journey, a conceptual framework that uses the Touchpoints‐Context‐Qualities (TCQ) framework (De Keyser et al.
Nina Veflen, Lars Witell, Lars Fuglsang
wiley +1 more source
SPATIAL HEDONIC ANALYSIS OF VETERINARIAN INCOME [PDF]
We investigate a hedonic model for veterinarian income using survey data from the American Veterinarian Medical Association. Diagnostic testing indicates the presence of spatial autoregression in the hedonic income model, which is accounted for by ...
Fanning, Jasper, Marsh, Thomas L.
core
International Journal of Consumer Studies, Volume 50, Issue 6, November 2026.ABSTRACT Live‐streaming has emerged as a significant channel for commercial value creation; however, research on live‐streaming in shopping, entertainment and tourism has largely developed in isolation, resulting in an insufficient understanding of the cross‐domain similarities and differences in value‐creation mechanisms.
Yanzhe Yuan +5 more
wiley +1 more source
Using Local Expert Knowledge to Measure Prices: Evidence From a Survey Experiment in Vietnam
Review of Development Economics, Volume 30, Issue 4, Page 2830-2847, November 2026.ABSTRACT Many countries lack spatially disaggregated consumer price data needed to estimate real inequality and spatial patterns of poverty. Such data are especially absent in poor countries where weak infrastructure and high transport costs create large price variation over space.
John Gibson, Trinh Le
wiley +1 more source
Tạp chí Khoa học Đại học Mở Thành phố Hồ Chí Minh - Kinh tế và Quản trị kinh doanh, 2020 The study aims at investigating the shopping value orientation which consists of 3 major components: utilitarian shopping benefit, hedonic shopping benefit, and shopping cost of consumers at electronics retailers in Ho Chi Minh
Hứa Kiều Phương Mai +2 more
doaj
Assessing the Value of Clean Air in a Developing Country: A Hedonic Price Analysis of the Jakarta Housing Market, Indonesia [PDF]
This paper is motivated by the common argument that clean air is a luxury good and has much less or even no value in a less developed country. It applies a hedonic property value analysis, a method commonly used to infer the value of clean air in ...
Arief Anshory Yusuf, Budy P. Resosudarmo
core
Journal of Behavioral Decision Making, Volume 39, Issue 4, October 2026.ABSTRACT Mental accounting research exhibits how consumers' marketplace behaviors deviate from those predicted by the Standard Economic Theory. For example, research shows how money loses fungibility when people assign mental labels to their currency and make purchases consistent with such labels. Although the applications of mental accounting are well
Mehdi Tanzeeb Hossain
wiley +1 more source
Aging and Sustainable Consumption: An Investigation of the Role of Time Perspective
Psychology &Marketing, Volume 43, Issue 10, Page 2552-2568, October 2026.ABSTRACT This research investigates how time perspective influences sustainable consumption among older consumers, a rapidly growing demographic. Across five studies, we find that older consumers are generally less likely than younger consumers to engage in sustainable consumption, largely because they adopt a shorter time perspective (Study 1 ...
Alessandro M. Peluso +4 more
wiley +1 more source
When a Week Is Not A Week: How Temporal Boundaries Shift Regulatory Focus and Consumer Preference
Psychology &Marketing, Volume 43, Issue 10, Page 2569-2587, October 2026.ABSTRACT Does consumer perception of a sales event change if it falls across a calendar boundary (e.g., next month) versus within the current month, holding objective time constant? We investigate this question in the context of Cyber Monday, the global shopping event occurring the Monday after the U.S. Thanksgiving holiday.
David DeFranza, Promothesh Chatterjee
wiley +1 more source
Millennials' Hybrid Consumer Identities: Balancing Consumer Ethnocentrism
Psychology &Marketing, Volume 43, Issue 10, Page 2680-2701, October 2026.ABSTRACT While consumer ethnocentrism has been widely examined, little is known about how consumers manage the persistent gap between ethnocentric attitudes and everyday purchasing behavior. Drawing on balance theory (Heider 1958), this study conceptualizes consumer ethnocentrism as a situationally activated balancing process rather than a stable ...
Barbora Vaculová, Clarinda Jansberg
wiley +1 more source