Results 131 to 140 of about 8,479 (307)

The Consept of Service Quality in Hotel Businesses and the Models That Used for Measuring Service Quality [PDF]

open access: yes, 2017
Günümüzde popülerliğini giderek artıran turizm endüstrisinin can damarlarından biri de konaklama işletmeleridir. Hiper rekabet koşullarında, değişen müşteri taleplerine cevap verebilmek ve rekabet üstünlüğü kazanabilmek için bütün işletmeler gibi ...
Garda, Betül, Temizel, Gamze
core  

Direct online booking competence of five-star hotels: Model development on web/mobile sites [PDF]

open access: yes
Hotel businesses focus on diversifying the tools on their hotel web and mobile sites to drive higher returns, conversions, and profit. This orientation has also converged with the pandemic effects.
Atabay, Eniser   +5 more
core   +1 more source

Readiness and Maturity for a Smart Circular Economy to Enhance Sustainability Performance: A Multidimensional Framework for the Hospitality Sector

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT Research on readiness and maturity for the smart circular economy (SCE) remains fragmented, especially in the hospitality sector. This study develops a multidimensional framework that integrates the principles of the circular economy, Industry 4.0, and sustainability performance in the context of tourist accommodations.
Rafael Mora‐Contreras   +5 more
wiley   +1 more source

Strategic Alliances in the Hotel Industry [PDF]

open access: yes, 1993
[Excerpt] Strategic alliances are becoming an important form of business activity in many industries, particularly in view of the realization that travel and tourism companies are competing on a global field.
Dev, Chekitan S., Klein, Saul
core   +1 more source

Greening the Workplace: Unlocking Green Performance Through Human Resource Management and Employee Behaviour

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT This study explores the role of green human resource management (GHRM) and employees' green behaviour (GB) in enhancing firms' green performance. Specifically, it investigates how GHRM practices contribute to improving the firm's overall environmental performance by fostering employees' GB.
María Isabel Barba‐Aragón   +2 more
wiley   +1 more source

The main aspects of management of social hotels in the hotel business

open access: yesRUDN Journal of Engineering Research, 2012
Many experts in the sphere of management of the hotel business say the common point of view on the problems which keep back the development of the hotel industry as a whole and its separate sectors in particular. Many of them, such as unregulation of operations with land, high cost of property, administrative barriers keep back the formation of the ...
openaire   +1 more source

Corporate Social Responsibility and Corporate Tax Avoidance in Europe: Evidence From the Anti‐Tax Avoidance Directives

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT This study examines the relationship between corporate social responsibility (CSR) and corporate tax avoidance (CTA) in the European Union, exploiting institutional variation arising from CSR disclosure regimes and the introduction of the Anti‐Tax Avoidance Directives (ATAD).
Alessandro Migliavacca
wiley   +1 more source

Relational Capital and Sustainable Development in Developing Economies: A Systematic Review of Pathways, Practises and Impacts

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT This study critically examines the role of relational capital (RC) in shaping the sustainable development of small and medium‐sized enterprises (SMEs). Although RC is widely recognised as a strategic resource, existing evidence remains fragmented, context‐dependent and theoretically underdeveloped.
Rana Kayyal, Ali Meftah Gerged
wiley   +1 more source

Sexual Harassment by Hotel Customers: Impacts on Workers, and Reactions from Management: A Thailand Study [PDF]

open access: yes, 2014
Sexual harassment (SH) in the hospitality industry is prevalent. This study investigates the phenomenon of sexual harassment of hotel staff by customers in Thailand. There are two main research objectives. The first is to explore the relationship between
Aksonnit, Prasitchai
core  

Marine Tourism and Social Responsibility of Destinations: An Analysis for the Formulation of Public Policies

open access: yesCorporate Social Responsibility and Environmental Management, EarlyView.
ABSTRACT This study analyses the commitment of marine tourism companies to Corporate Social Responsibility (CSR) and the factors that affect it (economics, pressures from interest groups, barriers, innovative capacity, relationships of the company with its environment and characteristics of the businesses).
Olga González‐Morales   +2 more
wiley   +1 more source

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