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Models of Workplace Incivility: The Relationships to Instigated Incivility and Negative Outcomes [PDF]
The aim of the study was to investigate workplace incivility as a social process, examining its components and relationships to both instigated incivility and negative outcomes in the form of well-being, job satisfaction, turnover intentions, and sleeping problems. The different components of incivility that were examined were experienced and witnessed
Holm, Kristoffer+2 more
openaire +4 more sources
Tit for tat or good for evil? Linking customer incivility, hostility, guilt, and employee behaviors
The existing literature overemphasizes the negative effects of customer incivility on service employees. However, the positive effects of customer incivility on employee behavior are rarely mentioned.
Chong Chen, Mingyu Zhang, Yihua Zhang
doaj +1 more source
Incivility is (not) the very essence of love: Passion for work and incivility instigation. [PDF]
This study explored the relationship between obsessive passion for work and incivility instigations, as well as the moderating role of a mastery motivational climate. A longitudinal, 3-wave study was conducted among 1,263 employees from a large Norwegian workers' union across a 10-month time span.
Birkeland, Ide Katrine+1 more
openaire +4 more sources
Workplace incivility is a well-documented issue in nursing. It has the potential to cause emotional and physical distress in victims, and potentially affect the quality of care provided. Research in acute care settings found that facilitated educational
Nancy Elizabeth Armstrong
doaj +1 more source
Study background Incivility in nursing educational institutions, which may be perpetrated by both students and faculty, is troubling given that such institutions have a mandate to prepare students for caring, relational nursing practice.
Sandra P Small+3 more
semanticscholar +1 more source
Drawing upon the conservation of resources theory, we investigate the serial mediation relationship between co‐worker incivility, work engagement, turnover intentions and knowledge hiding.
Upasna A. Agarwal+2 more
semanticscholar +1 more source
Student nurses' experiences of incivility and the impact on learning and emotional wellbeing [PDF]
Background: Incivility is the display of intimidating, rude, disruptive or undesirable behaviours. Incivility in nursing has the potential to impact on the learning environment, student wellbeing and patient outcomes. Although it is a globally recognised
Vuolo, Julie
core +1 more source
Workplace Incivility in a Swedish Context
The present study investigated workplace incivility in a Swedish context. The first aim was to assess how common the phenomenon is and the second was to study which groups (gender, age, ethnicity, and power position) are most targeted by workplace ...
Eva Torkelson+2 more
doaj +1 more source
Nursing students’ experiences of faculty incivility: A qualitative exploratory study
Background & Aim: Academic incivility has a common problem in academic settings including nursing schools. The aim of the present study was to explore nursing students’ experiences of faculty incivility.
Zahra Hosseini Nodeh+3 more
doaj +1 more source
Online civic intervention: A new form of political participation under conditions of a disruptive online discourse [PDF]
In the everyday practice of online communication, we observe users deliberately reporting abusive content or opposing hate speech through counterspeech, while at the same time, online platforms are increasingly relying on and supporting this kind of user
Emmer, Martin+2 more
core +1 more source