Results 91 to 100 of about 512,812 (340)
Analisis Pengaruh Kualitas Pelayanan terhadap Kepuasan Konsumen pada Metro Futsal Renon Denpasar [PDF]
, 2014 His research has the objective to determine the effect of service quality on customer satisfaction and determine the dominant variables that affect customer satisfaction Metro Futsal. Analysis of the data used is a Method of Successive Internal (MSI) and
Pratiwi, P. I. (Pipit) +1 more
core
Internal Customer Satisfaction and Service Quality Toward Trust and Word of Mouth
, 2011 This study generally aims to analyze the influence of internal customer satisfaction and perceptions of service quality in creating trust and word of mouth in higher education service industry. In the process, this study aims to achieve a special purpose,
S. Rahayu
semanticscholar +1 more source
Green Entrepreneurial Mindset for a Sustainable Future: Does Environmental Dynamism Have a Say?
Business Strategy and the Environment, EarlyView.ABSTRACT The study investigates the influence of green entrepreneurial behaviour on the ever‐increasing concern to design a sustainable supply chain. The standard scales are utilized for the study, and data collected through online channels are tested for reliability and validity.
Rose Antony +2 more
wiley +1 more source
Employee well-being and job satisfaction in tourism: Insights from a systematic review and content analysis [PDF]
Journal of Tourism, Heritage & Services MarketingPurpose: This systematic literature review explores the relationship between employee well-being and job satisfaction within the tourism industry. The study aims to identify current knowledge, theoretical frameworks, research methodologies, and trends,
Pınar Çelik +2 more
doaj +1 more source
An international index for customer satisfaction in the construction industry
International Journal of Construction Management, 2014 In a competitive business environment, like construction, achieving customer satisfaction has been identified as a key measure for the success of construction projects and an effective tool for sustaining competitive advantage. This perspective emerges from the crucial role played by customers as the core of the construction industry and a driving ...
openaire +2 more sources
Customer satisfaction at a pizza store [PDF]
, 2017 Customer satisfaction is one of the key business aspects that helps in gaining huge profitability (Blut, et al., 2015). Hence, in this context, this research project aims at analyzing several aspects of customer satisfaction with respect to Hell Pizza ...
Alexander, Peter, Mahajan, Sonam
core
Performance measurement in small motels in Australia [PDF]
, 2007 This research explores the measurement of performance in small motels. There are many challenges facing business performance management in small firms. Most of these challenges are due to resource shortages, lack of functional expertise and environmental
Bergin-Seers, Suzanne, Jago, Leo Kenneth
core +1 more source
Salud, Ciencia y TecnologíaThis study investigates the impact of perceived value on customer satisfaction on the financial statement audit services of independent auditing firms in Hanoi.The study used quantitative research design, interpretation, and use of a survey questionnaire
Vu Thuy Ha, Pham Huy Hung
semanticscholar +1 more source
Too Old to Bother: CEO Age and Corporate Stakeholder Engagement
Business Strategy and the Environment, EarlyView.ABSTRACT We examine how CEO age, a key demographic attribute, affects corporate stakeholder engagement. Drawing on Upper Echelons Theory, we argue that older CEOs are less responsive to stakeholder concerns because of heightened conservatism, shorter time horizons, and greater risk aversion.
Mehwish Yousaf, Pascal Nguyen
wiley +1 more source
Revista Gestão Universitária na América Latina, 2018 Internal marketing (IM) and internal market orientation (IMO) are strategies that allow satisfay the needs of employees in order to create value for the final customer.
Zamora Cristina dos Santos +1 more
doaj +1 more source