Results 61 to 70 of about 10,367 (258)
Extent of Systems Performance of Caraga State University, Butuan City, Mindanao, Philippines
JPAIR, 2012 This study adopted a descriptive survey design to assess the extent of systems performance processes of Caraga State University in Butuan City, Mindanao, Philippines with the aim of gauging the extent of systems performance processes as rated by 164 ...
Alvaro L. Salingay
doaj +1 more source
Determinants of internal service quality and the relationship with internal customer satisfaction
African Journal of Business Management, 2012 The study seeks to contribute to the knowledge relating to internal service quality by adapting an instrument to measure internal service quality within a functional unit based on the perceptions of internal employees (receivers of service). Whilst service quality and its antecedents have been widely researched through literature and addressed in ...
openaire +1 more source
Default Effect in ESG Investment: When a Recommendation Goes a Long Way
Business Strategy and the Environment, EarlyView.ABSTRACT Individual investors display a positive attitude toward ESG investments but typically fail to act upon it. We report results from a preregistered online experiment testing a default option on 1050 US investors examining the mechanisms driving the effectiveness of default options in promoting ESG investments.
Sai Sravanthi Ramadugula +2 more
wiley +1 more source
A Systematic Literature Review of Customer Loyalty in Indonesian Private Banking Sector
Wacana: Jurnal Sosial dan HumanioraThis study presents a systematic literature review to identify the key factors influencing customer loyalty, focusing on ethical behavior, relational benefits, and customer satisfaction.
Angger Wangsitala +2 more
doaj +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT The global manufacturing sector has increasingly adopted circular economy (CE) practices to address sustainability challenges and improve operational efficiency. This study explores the impact of five CE practices—reduce, reuse, remanufacture, recycle, and recover—on key operational performance dimensions: quality, speed, dependability ...
Jose Arturo Garza‐Reyes +5 more
wiley +1 more source
CRITERIA OF MARKETING EFFECTIVENESS OF ONLINE STORES IN RUSSIA
Финансы: теория и практика, 2017 The marketing activity of any modern company impacts on its overall financial performance (average check, sales, profit) through non-financial indicators such as name recognition, customer satisfaction and loyalty.
Ya. I. Katkova
doaj +1 more source
The Role Of Internal Marketing In Gaining Customer Satisfaction And Loyalty
International Conference on Islamic Economic (ICIE), 2023 إن مفتاح النجاح لاي عمل تجاري ربحي أو غير ربحي هو بحاجة ماسة للتسويق لأن هذا العلم يعمل على فهم حاجات ورغبات العملاء ويزودهم بالمنتجات التي تحقق لهم أقصى إشباع ورضا ممكن. بحيث تبنت المؤسسات الخدمية مفهوم التسويق الداخلي و ذلك بتطبيق ابعاده للحصول على رضا عامليها مما يجعلهم يتمتعون بمهارات و خبرات مختلفة و ان يقدموا خدماتهم بجودة عالية و بالمستوى الذي ...
openaire +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT This paper examines how sustainable human resource management (SHRM) influences employee engagement and performance through distinct cognitive and relational mechanisms. While previous research has demonstrated positive associations between SHRM and employee outcomes, the processes through which these effects occur remain insufficiently ...
Daniel Roque Gomes +4 more
wiley +1 more source
Container Scheduling considering Customer Satisfaction in the Context of Internal Circulation [PDF]
E3S Web of ConferencesAs China’s foreign trade continues to progress, a trade surplus in inland container transportation has emerged. At the same time, businesses need to not only focus on transportation tasks but also prioritize customer service requirements.
Wang Xiangyue
doaj +1 more source
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the influence of circular economy practices, as a manifestation of corporate social responsibility, on green value co‐creation and its subsequent effects on green collaborative practices and sustainable supply chain integration between providers and customers.
Adriana Santos +2 more
wiley +1 more source