Evaluating the Customer Satisfaction’s Effect on Murabahah and Mudarabah Financing in Islamic Banking [PDF]
There are a considerable number of studies on the service quality dimensions of banking industries, but little researches were carried out on the product quality dimensions, and this led to the minimal understanding of the impact of product quality ...
Baba, Bashir +2 more
core +2 more sources
Is the well‐known phrase ‘small is beautiful’ true of small transnational education institutions?
Abstract The purpose of this research is to consider the potential attractiveness of operating a small international branch campus (IBC). Drawing upon resource‐based and legitimacy theories, we examine the strengths, weaknesses, opportunities and threats associated with the business model that is based on having a small institution size.
Stephen Wilkins, Joe Hazzam
wiley +1 more source
Internal marketing variables as correlate of fostering employees’ satisfaction and productivity in commercial banks in Nigeria [PDF]
This article analyses the relationship between internal marketing and employee job satisfaction and productivity within commercial banks in Lagos, Nigeria with the aim of improving the quality of internal marketing in this sector.
BO Lisoyi, V Naidoo
doaj
Customer satisfaction at a pizza store [PDF]
Customer satisfaction is one of the key business aspects that helps in gaining huge profitability (Blut, et al., 2015). Hence, in this context, this research project aims at analyzing several aspects of customer satisfaction with respect to Hell Pizza ...
Alexander, Peter, Mahajan, Sonam
core
Platform Business Model Innovation for Sustainability: A Framework for Industry 5.0 Integration
ABSTRACT A comprehensive framework is developed for adopting Platform Business Model Innovation (PBMI) to enhance sustainable performance in the Industry 5.0 (I5.0) era. While PBMI plays a growing role in corporate transformation, tensions persist between profit‐driven objectives and broader sustainability imperatives.
Mohamed Ashmel Mohamed Hashim +3 more
wiley +1 more source
El marketing experiencial y su incidencia en la fidelización de clientes de Smart Fit Manta-2025
The research aimed to determine the incidence of experiential marketing on customer loyalty at Smart Fit Manta during 2025. The study sought to identify how sensory interaction, experience personalization, satisfaction, and service continuity influence ...
Kaina Steffy Bazurto-Giler +3 more
doaj +1 more source
ANALISIS KINERJA DENGAN METODE BALANCED SCORECARD PADA RSUD.S.K.LERIK KOTA KUPANG
This research aim to know the performance of RSUD S. K. Lerik Kota Kupang that measured by Balanced Scorecard approaching. The research method is case study, with analytical technique referring to Balanced Scorecard approaching, those are Financial ...
Herny Ellen Djunina +2 more
doaj +1 more source
The Use of Balanced Scorecard to Support Achievement of Business Plan in Digestive Endoscopy Center, 2013 [PDF]
Background: Digestive Endoscopy Center, Cipto Mangunkusumo Hospital was established in 2011 in which the concept was developed as center of excellence (CoE).
Abdullah, M. (Murdani) +3 more
core
ABSTRACT This study investigated whether superior environmental, social, and governance (ESG) practices enhance corporate value and market efficiency under various economic theories. Using a multi‐country panel of 31 economies from 2015 to 2022, we find that both ESG performance and disclosure improve intrinsic value and mitigate equity misvaluation ...
Xinyu Wang +5 more
wiley +1 more source
Background: The rise of online fashion retailing has intensified competition and encouraged many brands to adjust their marketing efforts. Although deceptive advertising may deliver short-term results, it can damage consumer trust and satisfaction ...
Mia Bothma, Benecia van Staden
doaj +1 more source

