Results 41 to 50 of about 3,808,792 (288)
Journal of Transport and Supply Chain Management, 2018 Background: Despite being strategic, state-owned enterprises (SOEs) have failed to fulfil their mandate. Supply chain performance is ineffective largely because of weak organisational culture.
Michael Musanzikwa, Manduth Ramchander
doaj +1 more source
Customer satisfaction for professional Services Group, Inc.: development of an online customer satisfaction survey [PDF]
, 2003 Plan BThe benefits of good customer satisfaction on business as well as the costs of poor customer satisfaction have been clearly demonstrated in the research literature.
Davis, G. Scott
core
Journal of the Association for Information Science and Technology, EarlyView.Abstract The issue of inequality caused by algorithms, termed ‘algorithmic inequality’, has recently attracted scholarly attention in many disciplines due to its profound implications for society. While the body of literature on algorithmic inequality has grown, there remains a lack of comprehensive understanding of its nature, drivers, and impact ...
Shiwei Jia, Jia Tina Du, Hui Yan
wiley +1 more source
Agora International Journal of Economical SciencesEmployee wellbeing has emerged as a critical factor linking internal organizational dynamics with external market outcomes, particularly in shaping customer satisfaction and loyalty in contemporary management contexts.
Erna Hadžihafizović +2 more
doaj +1 more source
Internal marketing in the function of improvement of consumers satisfaction [PDF]
Marketing (Beograd. 1991), 2009 Changes in environment inflict the new conditions which need to be adjusted to, but which should be exploited too. Internal marketing is an area which provides possibilities for effective usage of personnel potentials and as such presents potential ...
Ratković Milijanka
doaj
A Business Framework for Product Take‐Back—A Structured Multiple‐Case Analysis
Business Strategy and the Environment, EarlyView.ABSTRACT The potential of take‐back systems remains largely unrealized as initiatives have proven difficult to implement in practice. The question is why we do not see more take‐back systems given the substantial environmental benefits. We try to understand the challenges and stumbling blocks in setting up take‐back from a business perspective.
Rasmus Jørgensen, Torben Pedersen
wiley +1 more source
The Influence of ESG Controversies on Financing Costs for European Companies: Does Culture Matter?
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the relationship between environmental, social, and governance (ESG) controversies and corporate financing costs, focusing on the moderating effect of national culture. It analyzes European companies listed on the STOXX 600 Index from 2016 to 2023.
Souad Brinette +2 more
wiley +1 more source
Analysing the Effects of Beef Supply Chain Practices on Customer Satisfaction in Tanzania [PDF]
International Journal of Management, Accounting and EconomicsThe purpose of the study is to analyse the impact of Supply Chain Management Practices (SCMPs) on Customer Satisfaction (CS) in Tanzanian beef industry.
Getrude Danieli
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Turning Green Into Gold: The Impact of Green Intellectual Capital on Performance in European Firms
Business Strategy and the Environment, EarlyView.ABSTRACT This study examines the impact of green intellectual capital (GIC)—green human, structural and relational capital—on business performance in European firms. Using Eurobarometer 498 data and Partial Least Squares Structural Equation Modelling (PLS‐SEM), results show that GIC explains 15.4% of the variance in business performance, with green ...
María del Carmen Peces Prieto +2 more
wiley +1 more source
Default Effect in ESG Investment: When a Recommendation Goes a Long Way
Business Strategy and the Environment, EarlyView.ABSTRACT Individual investors display a positive attitude toward ESG investments but typically fail to act upon it. We report results from a preregistered online experiment testing a default option on 1050 US investors examining the mechanisms driving the effectiveness of default options in promoting ESG investments.
Sai Sravanthi Ramadugula +2 more
wiley +1 more source