Results 21 to 30 of about 10,367 (258)
Improving the Management Process through IT&C for Increasing the Customer Satisfaction Level in Health Care Sector [PDF]
Management and Economics Review, 2019 In order to become Client-oriented, an organization needs to improve each service and to align the business processes with its customer satisfaction strategy. Customer oriented means to place the client satisfaction at the core of the business decisions.
Darko SHULESKI +3 more
doaj +1 more source
A Structural Analysis of Loyalty in Professional Baseball:
Maketingu rebyu, 2021 In this study, the causal structure of loyalty formation in sport relationship marketing was analyzed to gain insights into long-term competitive advantage.
Erika Tanaka
doaj +1 more source
Advanced Robotics Research, EarlyView.A soft robotic simulator is developed to replicate the digital removal of feces (DRF), a sensitive yet essential nursing procedure. Integrating soft actuators, sensors, and a realistic rectal model, the simulator balances functional fidelity with perceptual realism. Engineering evaluations and nurse feedback confirm its potential to enhance training in
Shoko Miyagawa +10 more
wiley +1 more source
Who Are the Consumers of European Farmers' Markets? A Cross‐Country Analysis
Agribusiness, EarlyView.ABSTRACT With substantial growth in the number of farmers' markets (FMs) in developed countries, the number of consumers visiting FMs is also increasing. This study comparatively assesses the consumers of FMs in three European countries where FMs traditionally play a distinctive role in food supply chains.
Áron Török +6 more
wiley +1 more source
The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan [PDF]
Innovative MarketingDespite extensive research and practice in the topic of customer relationship management (CRM), the hotel industry still lacks clarity on the effect of CRM on customer satisfaction performance.
Abdulrahman Al-Kharabsheh
doaj +1 more source
Agribusiness, EarlyView.ABSTRACT Innovation is essential for competitiveness in agribusiness facing dynamic environments. This study examines how market orientation, marketing, relational, and social capabilities influence innovation performance. Using data from 751 Spanish firms and a multi‐method approach that integrates Structural Equation Modeling (PLS‐SEM), Necessary ...
Beatriz Corchuelo Martínez‐Azúa +1 more
wiley +1 more source
Implementation of HR management functions: A quality-analysis
Al-Ishlah: Jurnal Pendidikan, 2022 This study aims to analyze the practice of Human Resource (HR) management functions in Madrasah Aliyah Negeri (MAN) Yogyakarta III from a quality perspective.
Wahyudin Noor, Juhji Juhji
doaj +1 more source
An international index for customer satisfaction in the construction industry
International Journal of Construction Management, 2014 In a competitive business environment, like construction, achieving customer satisfaction has been identified as a key measure for the success of construction projects and an effective tool for sustaining competitive advantage. This perspective emerges from the crucial role played by customers as the core of the construction industry and a driving ...
openaire +2 more sources
Agribusiness, EarlyView.ABSTRACT Strategic positioning becomes increasingly important as markets mature, particularly in consumer‐facing industries that offer similar products, experiential cues, and values‐based messages. This study offers a conceptual model to examine the strategic positioning factors that motivate consumers to visit one local business over another before ...
Aaron J. Staples +2 more
wiley +1 more source
Pengaruh Kualitas Produk dan Pengendalian Internal Terhadap Kepuasan Konsumen E-Commerce
Jurnal Akuntansi, 2022 Consumer satisfaction is an important aspect that needs to be considered by e-commerce sellers. Good product quality and supported by proper internal control will increase e-commerce customer satisfaction. This study aims to examine the effect of product
Silvia Gunawan, Candra Sinuraya
doaj +1 more source