Results 31 to 40 of about 322,074 (344)
The effect of customer relationship management on customer satisfaction performance in the hotel industry in Jordan [PDF]
Innovative MarketingDespite extensive research and practice in the topic of customer relationship management (CRM), the hotel industry still lacks clarity on the effect of CRM on customer satisfaction performance.
Abdulrahman Al-Kharabsheh
doaj +1 more source
Pengaruh Kualitas Produk dan Pengendalian Internal Terhadap Kepuasan Konsumen E-Commerce
Jurnal Akuntansi, 2022 Consumer satisfaction is an important aspect that needs to be considered by e-commerce sellers. Good product quality and supported by proper internal control will increase e-commerce customer satisfaction. This study aims to examine the effect of product
Silvia Gunawan, Candra Sinuraya
doaj +1 more source
Developing a conceptual model for the internal data source to measure customer satisfaction [PDF]
, 2006 Traditional CSM approach is performed at certain frequencies. The gap between such events can be termed as a ‘blind period’, because customer satisfaction is left unobserved and unmanaged.
Al-Mutawa, T, Brinkman, WP, Eldabi, T
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Agribusiness, EarlyView.Abstract World markets for quality differentiated agri‐food products are highly competitive, presenting significant challenges for firms aiming to compete effectively. Government agencies and business organizations often implement various export promotion policies to address these challenges.
Nicolás Depetris‐Chauvin +1 more
wiley +1 more source
Identifying best practices for customer satisfaction in an Indian restaurant [PDF]
, 2018 Customer satisfaction is a theoretical idea that involves various factors such as the quality of the product, the quality of the service provided, the atmosphere of the location where the customer purchased product or service, as well as the price of the
Kaur, Manjit, Silva, Dhammika
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Agribusiness, EarlyView.ABSTRACT This study aims to explore the influence of Wine Tourism (WT) on the Sustainable Performance (SP) of wineries in Spain. It particularly investigates how Corporate Social Legitimacy (CSL) and Green Innovation (GI) may act as intermediary factors in this relationship.
Javier Martínez‐Falcó +3 more
wiley +1 more source
Internal Consistency Reliability Of Instruments Measuring Students Satisfaction As An Internal Customer (Application Of Factor Analysis) [PDF]
, 2011 Reliability is consistency of the instrument in measurement whatever it measures. There are different methods available for estimating internal consistency reliability base on a single administration of a given assessment.
Gaguk , Margono
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Who Are the Consumers of European Farmers' Markets? A Cross‐Country Analysis
Agribusiness, EarlyView.ABSTRACT With substantial growth in the number of farmers' markets (FMs) in developed countries, the number of consumers visiting FMs is also increasing. This study comparatively assesses the consumers of FMs in three European countries where FMs traditionally play a distinctive role in food supply chains.
Áron Török +6 more
wiley +1 more source
Journal of Transport and Supply Chain Management, 2018 Background: Despite being strategic, state-owned enterprises (SOEs) have failed to fulfil their mandate. Supply chain performance is ineffective largely because of weak organisational culture.
Michael Musanzikwa, Manduth Ramchander
doaj +1 more source
To investigate operations efficiency at ShineOn Car Wash and Grooming Specialist and its impact on service quality [PDF]
, 2018 The aim of this research project is to investigate the operational efficiency at Shine On Car Wash & Grooming Specialists and its impact on customer satisfaction and service quality.
Harnett, Denise, Kumar, Pawan
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