Results 11 to 20 of about 16,786 (264)
Examining the Influence of Store Environment in Hedonic and Utilitarian Shopping
Administrative Sciences, 2021 Much of the literature on the attractiveness and pleasantness of retail stores has focused on the critical influence of store atmosphere or ambient attributes, which influence customer satisfaction and store choice.
Cristina Calvo-Porral +1 more
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Using the HR intranet: an exploratory analysis of its impact on managerial satisfaction with the HR function [PDF]
, 2007 The purpose of this paper is to explore the impact of the use of the human resources (HR) intranet at managerial levels in terms of internal customer satisfaction with the HR ...
Kakabadse, Nada K +5 more
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PEMASARAN INTERNAL DAN KUALITAS PELAYANAN TERHADAP KEPUASAN MAHASISWA STIE SAKTI ALAM KERINCI
Jurnal Benefita, 2017 Internal marketing that properly done would have an impact on service quality, which furthercould increase customer satisfaction and customer loyalty. The aim of this research was to determine how much influence application internal marketing and service
Indra Budaya
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JKBM (Jurnal Konsep Bisnis dan Manajemen), 2017 This study aimed to analyze the influence of internal organizational relations and employee-customer relationship to job satisfaction through empowerment of employees.
Winda Ardiani, Rizky Putra
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Frontiers in Psychology, 2022 Digital transformation of traditional enterprises can better develop new customer relationships and help mitigate the business risk of their over-reliance on single-customer relationships.
Laihui Liu, Suxia An, Xiangyu Liu
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Jurnal Ekonomi dan Bisnis, 2016 The aim of this research is to investigate the implication of internal marketing and internal service quality effectivity towards internal customer satisfaction in Tourism Industry in Yogyakarta Special Territory.
Jumadi Jumadi
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The customer experience : a road-map for improvement [PDF]
, 2011 Purpose – This paper aims to respond to the call to help organisations to systematically engineer their customer experiences. Its objective is to investigate how organisations actually go about designing and improving their customer experiences ...
Johnston, Robert +3 more
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PERFORMANCE MEASUREMENT OF SUGARCANE FARMERS COOPERATIVE USING BALANCED SCORECARD METHOD [PDF]
Russian Journal of Agricultural and Socio-Economic Sciences, 2023 As an organization that brings together sugarcane farmers, cooperatives of smallholder sugarcane farmers, partners of farmers certainly have: goals to be achieved, the achievement of cooperative goals required performance improvement.
Cahyani H.D., Waluyati L.R., Irham
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Social layers of customer-to-customer value co-creation [PDF]
, 2013 Purpose – Approached from the Customer-Dominant [C-D] logic perspective, this paper aims to extend current value co-creation discussions by providing conceptual insights into co-creation within customers’ social sphere.
Rihova, Ivana +8 more
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Development of Internal Marketing with Dynamic Systems Approach in Utilities (Case Study: Wuhan Fiberglass International Technology Company) [PDF]
تحقیقات کاربردی علوم جغرافیایی, 2022 Previous research has acknowledged the importance of human resources in service companies by influencing the end customer and has shown that if internal marketing succeeds, external marketing will also develop, but describing this development is beyond ...
Alireza Mirzaei Qatarollar +2 more
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