Results 81 to 90 of about 512,812 (340)
CRITERIA OF MARKETING EFFECTIVENESS OF ONLINE STORES IN RUSSIA
Финансы: теория и практика, 2017 The marketing activity of any modern company impacts on its overall financial performance (average check, sales, profit) through non-financial indicators such as name recognition, customer satisfaction and loyalty.
Ya. I. Katkova
doaj +1 more source
Rancangan Perbaikan Kualitas Pelayanan Di Pusat Pelayanan Pelanggan Pt.x Dengan Pendekatan Model Servqual Dan Intqual [PDF]
, 2014 Telecommunications business competition in the era of globalization increase strictly. Good service quality becomes an important key to win the competition. The visitors' feedbacks of customer service centre PT. X indicate dissatisfaction with personnel
Nazaruddin, N. (Nazaruddin) +2 more
core
Business Strategy and the Environment, EarlyView.ABSTRACT This systematic review analyzes 109 studies from top business journals, exploring the connection between leadership and sustainability, including key leadership styles, emerging trends, and challenges in integrating sustainability into organizational strategies and operations.
Muzhar Javed +3 more
wiley +1 more source
Acta Universitatis Danubius: Administratio, 2013 It is generally believed that the impact of Human Resource Practices on internal customer satisfaction can create comparative advantage for the organizational performance.
Irfan Ullah, Robina Yasmin
doaj
Container Scheduling considering Customer Satisfaction in the Context of Internal Circulation [PDF]
E3S Web of ConferencesAs China’s foreign trade continues to progress, a trade surplus in inland container transportation has emerged. At the same time, businesses need to not only focus on transportation tasks but also prioritize customer service requirements.
Wang Xiangyue
doaj +1 more source
Circular Economy Disclosure and ESG Performance: Signal, Substance, or Symbol?
Business Strategy and the Environment, EarlyView.ABSTRACT The study examines whether circular economy (CE) disclosures lead to tangible environmental improvements reflected in ESG performance or primarily serve reputational objectives linked to greenwashing. It investigates how disclosures on energy efficiency, resource reduction, water efficiency, and emission reduction influence ESG performance and
Chiara Leggerini +3 more
wiley +1 more source
To identify strategies for differentiating Kebabs Salateen within its market [PDF]
, 2018 The aim of this research is to identify strategies for differentiating Kebabs Salateen within its market. The head office of Kebabs Salateen is in Auckland. The company, Auckland Kebabs Limited, was formed in 2014 in Auckland.
Kaur, Simranjeet, Silva, Dhammika
core
Business Strategy and the Environment, EarlyView.ABSTRACT Environmental, social, and governance (ESG) is pivotal for firms and their stakeholders, highlighting the importance of organizational authenticity (OA) in mitigating information asymmetry between signalers and receivers, thereby enhancing effective communication of social strategies.
Jihun Choi, Young‐Kyu Kim, Taewoo Roh
wiley +1 more source
Peranan Complaint Handling dan Service Recovery oleh Customer Service (Cs) dalam Rangka Meningkatkan Kepuasan dan Loyalitas Nasabah [PDF]
, 2011 Customer service (CS), as frontliners officers who deal directly with customers, have a great influence in improving customer satisfaction and loyalty.
Pandia, F. (Frianto) +1 more
core
INTERNAL SERVICE QUALITY PADA SMA DI KECAMATAN RONGKOP DAN KARANGMOJO KABUPATEN GUNUNGKIDUL
Ideguru, 2017 SERVQUAL model developed by Parasuraman, Zeitaml & Berry (1985) has been widely used to measure external customer satisfaction, but the models to measure internal customer satisfaction in the field of education in Indonesia is still rarely done, so in ...
Rinto Bayu Wibowo
doaj