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Information Systems Security, 2001
Abstract As I predicted earlier this year, this has been a difficult time for all the start-ups in the information security business. With the economy struggling along, there have been many layoffs and hiring freezes within our industry. I was recently talking to a recruiter who had called me.
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Abstract As I predicted earlier this year, this has been a difficult time for all the start-ups in the information security business. With the economy struggling along, there have been many layoffs and hiring freezes within our industry. I was recently talking to a recruiter who had called me.
openaire +1 more source
Development of IBC service management services
Proceedings of NOMS '96 - IEEE Network Operations and Management Symposium, 2002Due to ongoing deregulation and liberalisation in the telecommunications market a dramatic increase in the number of telecommunications services is expected in the near future. The rapid deployment of such services is however hampered by a variety of administrative problems such as e.g.
Linda Strick +3 more
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Managing Cloud Services with IT Service Management Practices
2013Cloud computing represents a fundamentally new trend in the information technology (IT) industry. Especially the practical benefits and the company-specific use cases have become subject of controversial debate. While information systems (IS) play a crucial function in organizations, IT service management (ITSM) is of increasing importance to IT ...
Koray Erek +2 more
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Veterinary Record, 2015
Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's ...
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Zoe Paget is the customer services manager at YourVets. Her role includes managing the company's call centre, social media marketing, working with the marketing department to develop customer care initiatives and reporting service levels to the company's ...
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On Managing Services in Service-Oriented Architectures
2011In service-oriented architectures the management of services is a crucial task during all stages of IT operations. Based on a case study performed for a group of finance companies the different aspects of service management are presented. First, the paper discusses how services must be described for management purposes.
Jürgen Dunkel, Carsten Kleiner
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SLA Management in Intent-Driven Service Management Systems: A Taxonomy and Future Directions
ACM Computing Surveys, 2023Rajkumar Buyya +2 more
exaly