Results 11 to 20 of about 362 (130)
The status of IT service management in health care - ITIL® in selected European countries
BMC Medical Informatics and Decision Making, 2011 Background Due to the strained financial situation in the healthcare sector, hospitals and other healthcare providers are facing an increasing pressure to improve their efficiency and to reduce costs.
Hoerbst Alexander +3 more
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Plan de gestión de incidentes que afectan a los equipos informáticos de la ESPAM MFL
Informática y Sistemas, 2018 La presente investigación se realizó con la finalidad de elaborar un plan de gestión de incidentes que afectan a los equipos informáticos de la Escuela Superior Politécnica Agropecuaria de Manabí Manuel Félix López (ESPAM – MFL), estableciendo cursos de ...
María Gabriela Cuzme Romero +2 more
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Identification and Classification of ITIL Implementation Critical Success Factors in Iran [PDF]
مطالعات مدیریت کسب و کار هوشمند, 2013 Nowadays, many organizations took Information Technology Infrastructure Library (ITIL) best practices in the field of IT service management to improve their service management related processes.
Mohammad Mehrabioun Mohammadi +2 more
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Plan estratégico basado en ITIL para mipymes en el departamento de Arauca-Colombia
Lámpsakos, 2019 Este artículo tiene como propósito presentar una propuesta metodológica resultante de un proyecto de investigación que permitió la construcción de un plan estratégico de TI orientado a la gestión del servicio al cliente para una mipymes de las ...
Carlos Eduardo Puentes Figueroa +1 more
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How small and medium enterprises can begin their implementation of ITIL?
Revista Facultad de Ingeniería Universidad de Antioquia, 2015 La secuenciación de los procesos de la Biblioteca de Infraestructura de Tecnologías de Información (ITIL) en cuanto a su orden de implementación es un aspecto no abordado en sus libros.
Jose Antonio Calvo-Manzano +3 more
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ITSM Strategy Using CSI on ITIL V.3 To Improve IT Services
Intensif: Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi, 2020 The SIMBARU (Academic information System) has The obstacles that currently occur in the SIMBARU process is how to utilize an IT-based academic service system that is ready to run/use in the optimal time optimally, providing services with the right target,
Khurotul Aeni, Randi Adzin
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Introducing a Cross-Functional, Customer-Oriented IT-Cooperation-Model Supplementing ITIL
International Journal of Management, Knowledge and Learning, 2022 Purpose: Organising the processes of an IT department based on the ITIL framework is a common practice within companies that seek effective and efficient management of their IT incidents and problems.
Justus Tillmann Holler +4 more
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Optimization Algorithm to Sequence the Management Processes in Information Technology Departments
Computation, 2021 The most important standard in technology services management is the Information Technology Infrastructure Library (ITIL). The literature review developed shows that one of the most important questions to answer is finding the sequence of processes to be
Juan Luis Rubio Sánchez
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Applied SciencesMental illness is increasingly recognized as a substantial public health challenge worldwide. With the advent of social media, these platforms have become pivotal for individuals to express their emotions, thoughts, and experiences, thereby serving as a ...
Saima Rani +2 more
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Front Pitch View Shot Extraction and Ball Tracking in Cricket Using Deep-Learning
IEEE AccessThe use of technology in cricket has seen a significant increase in recent years, leading to overlapping computer vision-based research efforts. This study aims to extract front pitch view shots in cricket broadcasts by utilizing deep learning. The front
Kumail Abbas +5 more
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