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Agilitás és az ITIL alkalmazása a 21. századi IT support világában. [PDF]
Szakdolgozatom témájául az ITIL (Information Technology Infrastructure Libary) bemutatását és alkalmazását választottam. A mozaikszó azoknak a legjobb gyakorlatoknak az összesítését, kivonatát tartalmazza, melyek alkalmazása a leghatékonyabb IT support ...
Éberhardt, Bence
core
The status of IT service management in health care - ITIL® in selected European countries
Background Due to the strained financial situation in the healthcare sector, hospitals and other healthcare providers are facing an increasing pressure to improve their efficiency and to reduce costs.
Hoerbst Alexander +3 more
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In 1929 Hans Berger, a German sanitarium psychiatrist, recorded the brain's continuing electrical rhythms from the intact scalp of his daughter and a laboratory assistant. He described changes in response to eye-opening, arithmetic tests, sleep, and such drugs as morphine, cocaine and chloroform. Soon thereafter, the treatments of insulin coma, induced
openaire +2 more sources
Las instituciones de educación superior ―al igual que cualquier organización― necesitan de gestión estratégica de tecnologías de la información, la que permita alinear sus proyectos tecnológicos hacia el logro de los objetivos institucionales (Hinojo ...
VANESSA MARIBEL CHOQUE
doaj +3 more sources
Identification and Classification of ITIL Implementation Critical Success Factors in Iran [PDF]
Nowadays, many organizations took Information Technology Infrastructure Library (ITIL) best practices in the field of IT service management to improve their service management related processes.
Mohammad Mehrabioun Mohammadi +2 more
doaj
COLLABORATION MANAGEMENT FOR SUBJECTS OF EDUCATIONAL ACTIVITY IN INFORMATION-EDUCATIONAL SPACE
This article presents a conception of collaboration of main actors in information-educational space, based on service level management process from the library of best practices ITIL, composition and procedure of information interchange between actors ...
Yury F. Telnov +2 more
doaj +1 more source
Analysis of Information Technology Services Using the ITIL V.3 Framework
Information technology services have been widely used in various agencies. This is done because information technology services help many business processes in an agency. Government agencies, companies, and education are examples of agencies that utilize
Wildan Kristian Mahardika +1 more
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ITSM Strategy Using CSI on ITIL V.3 To Improve IT Services
The SIMBARU (Academic information System) has The obstacles that currently occur in the SIMBARU process is how to utilize an IT-based academic service system that is ready to run/use in the optimal time optimally, providing services with the right target,
Khurotul Aeni, Randi Adzin
doaj +1 more source
Plan de gestión de incidentes que afectan a los equipos informáticos de la ESPAM MFL
La presente investigación se realizó con la finalidad de elaborar un plan de gestión de incidentes que afectan a los equipos informáticos de la Escuela Superior Politécnica Agropecuaria de Manabí Manuel Félix López (ESPAM – MFL), estableciendo cursos de ...
María Gabriela Cuzme Romero +2 more
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