Results 21 to 30 of about 10,947 (214)

Plan de gestión de incidentes que afectan a los equipos informáticos de la ESPAM MFL

open access: yesInformática y Sistemas, 2018
La presente investigación se realizó con la finalidad de elaborar un plan de gestión de incidentes que afectan a los equipos informáticos de la Escuela Superior Politécnica Agropecuaria de Manabí Manuel Félix López (ESPAM – MFL), estableciendo cursos de ...
María Gabriela Cuzme Romero   +2 more
doaj   +1 more source

Optimization Algorithm to Sequence the Management Processes in Information Technology Departments

open access: yesComputation, 2021
The most important standard in technology services management is the Information Technology Infrastructure Library (ITIL). The literature review developed shows that one of the most important questions to answer is finding the sequence of processes to be
Juan Luis Rubio Sánchez
doaj   +1 more source

From Posts to Knowledge: Annotating a Pandemic-Era Reddit Dataset to Navigate Mental Health Narratives

open access: yesApplied Sciences
Mental illness is increasingly recognized as a substantial public health challenge worldwide. With the advent of social media, these platforms have become pivotal for individuals to express their emotions, thoughts, and experiences, thereby serving as a ...
Saima Rani   +2 more
doaj   +1 more source

itSMF Australia 2006 Conference: summary of ITIL adoption survey responses [PDF]

open access: yes, 2007
This report provides a summary of responses from a survey of ITIL adoption and benefits conducted at the itSMF National Conference in Sydney in 2006. Many public sector organisations and private sector firms have adopted ITIL and are making substantial ...
Tan, Wui-Gee   +2 more
core   +1 more source

Front Pitch View Shot Extraction and Ball Tracking in Cricket Using Deep-Learning

open access: yesIEEE Access
The use of technology in cricket has seen a significant increase in recent years, leading to overlapping computer vision-based research efforts. This study aims to extract front pitch view shots in cricket broadcasts by utilizing deep learning. The front
Kumail Abbas   +5 more
doaj   +1 more source

Plan estratégico basado en ITIL para mipymes en el departamento de Arauca-Colombia

open access: yesLámpsakos, 2019
Este artículo tiene como propósito presentar una propuesta metodológica resultante de un proyecto de investigación que permitió la construcción de un plan estratégico de TI orientado a la gestión del servicio al cliente para una mipymes de las ...
Carlos Eduardo Puentes Figueroa   +1 more
doaj   +1 more source

How small and medium enterprises can begin their implementation of ITIL?

open access: yesRevista Facultad de Ingeniería Universidad de Antioquia, 2015
La secuenciación de los procesos de la Biblioteca de Infraestructura de Tecnologías de Información (ITIL) en cuanto a su orden de implementación es un aspecto no abordado en sus libros.
Jose Antonio Calvo-Manzano   +3 more
doaj   +3 more sources

Agilitás és az ITIL alkalmazása a 21. századi IT support világában.

open access: yes, 2022
Szakdolgozatom témájául az ITIL (Information Technology Infrastructure Libary) bemutatását és alkalmazását választottam. A mozaikszó azoknak a legjobb gyakorlatoknak az összesítését, kivonatát tartalmazza, melyek alkalmazása a leghatékonyabb IT support ...
Éberhardt, Bence
core  

Model to Optimize the Decision Making on Processes in IT Departments

open access: yesMathematics, 2021
The objective of this article is the definition of an algorithm aimed to settle the sequence of implementation of Information Technology Infrastructure Library (ITIL) processes that should be followed in the technology departments for its proper ...
Juan Luis Rubio Sánchez
doaj   +1 more source

itSMF Australia 2005 Conference: Summary of ITIL Adoption Survey Responses [PDF]

open access: yes, 2005
[Abstract]: This report provides a summary of responses from a survey of ITIL adoption and benefits conducted at the itSMF National Conference in Brisbane.
Tan, Wui-Gee, Cater-Steel, Aileen
core   +1 more source

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