Results 11 to 20 of about 155 (149)
ITSM Strategy Using CSI on ITIL V.3 To Improve IT Services
Intensif: Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi, 2020 The SIMBARU (Academic information System) has The obstacles that currently occur in the SIMBARU process is how to utilize an IT-based academic service system that is ready to run/use in the optimal time optimally, providing services with the right target,
Khurotul Aeni, Randi Adzin
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Fountain of Informatics Journal, 2019 AbstrakSTMIK Amik Riau menggunakan sistem informasi akademik dalam memberikan pelayanan terhadap mahasiswa dan kegiatan akademik lainnya seperti e-KRS, e-EDOM, Labkom, e-library, e-ktm, e-BAAK, PMB, dan lain sebagainya.
M. Khairul Anam +2 more
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Development of Measuring System using CSI on ITIL V3 for Improvement at Oil Palm Plantation Company
Intensif: Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi, 2023 Many information technology services firms now offer services and consider software availability to be a critical component of achieving excellence and competing in the industry.
Johanes Andry +2 more
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Differences between ITIL® v2 and ITIL® v3 with respect to service strategy and service design [PDF]
AIP Conference Proceedings, 2015 Since the release of the latest version of ITIL® v3 - 2011 edition, several years have passed. Nevertheless the question of differences between versions and editions remains up-to-date. The main reason is the large diversity of business environment and culture (company size, use of ICT, company strategy and policy etc.). Therefore article discusses the
Jašek, Roman +3 more
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Jurnal Saintekom, 2023 Information Technology (IT) services are services developed by service provider organizations for customers. Service provider organizations in implementing IT services have a goal to ensure IT systems remain in good condition to avoid incidents ...
Yoppy Mirza Maulana
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Journal of Information Systems and Informatics, 2020 Abstrak Manajemen Layanan TI sangat diperlukan dalam meningkatkan kualitas layanan TI agar kebutuhan bisnis dapat berjalan selaras dengan tujuan organisasi.
Meylinda Ayu Pratiwi +1 more
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Techno.Com, 2023 Tujuan arsitektur enterprise (EA) adalah menyatukan TI dan organisasi bisnis secara konsisten. Di Biro Universitas Nusa Nipa, EA mengajarkan bagaimana model bisnis, data, informasi, aplikasi, dan teknologi yang dimiliki oleh perusahaan.
Yohanes Brekmans M Darkel +1 more
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Identification and Classification of ITIL Implementation Critical Success Factors in Iran [PDF]
مطالعات مدیریت کسب و کار هوشمند, 2013 Nowadays, many organizations took Information Technology Infrastructure Library (ITIL) best practices in the field of IT service management to improve their service management related processes.
Mohammad Mehrabioun Mohammadi +2 more
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Differences between ITIL® v2 and ITIL® v3 with respect to service transition and service operation [PDF]
AIP Conference Proceedings, 2015 This paper follows the article: Differences Between ITIL® V2 and ITIL® V3 with Respect to Service Strategy and Service Design. The main aim is to summarize the changes that relate to key publications, Service Transition and Service Operation. In conclusion, areevaluated the objectives of the current version of ITIL® v3 and the unofficial benefits.The ...
Jašek, Roman +3 more
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JOINS (Journal of Information System)Penelitian ini memiliki tujuan untuk meneliti seberapa puas masyarakat terhadap layanan operasional di PT. PLN (Persero) UP3 Gorontalo dengan menerapkan kerangka kerja ITIL V3 pada aspek domain Service Operation.
Aura Iftita, Endang Sri Wahyuni
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