Results 21 to 30 of about 77,520 (183)
Development of Measuring System using CSI on ITIL V3 for Improvement at Oil Palm Plantation Company
Intensif: Jurnal Ilmiah Penelitian Teknologi dan Penerapan Sistem Informasi, 2023 Many information technology services firms now offer services and consider software availability to be a critical component of achieving excellence and competing in the industry.
Johanes Andry +2 more
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Techno.Com, 2023 Tujuan arsitektur enterprise (EA) adalah menyatukan TI dan organisasi bisnis secara konsisten. Di Biro Universitas Nusa Nipa, EA mengajarkan bagaimana model bisnis, data, informasi, aplikasi, dan teknologi yang dimiliki oleh perusahaan.
Yohanes Brekmans M Darkel +1 more
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Identification and Classification of ITIL Implementation Critical Success Factors in Iran [PDF]
مطالعات مدیریت کسب و کار هوشمند, 2013 Nowadays, many organizations took Information Technology Infrastructure Library (ITIL) best practices in the field of IT service management to improve their service management related processes.
Mohammad Mehrabioun Mohammadi +2 more
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Journal of Information Systems and Informatics, 2020 Abstrak Manajemen Layanan TI sangat diperlukan dalam meningkatkan kualitas layanan TI agar kebutuhan bisnis dapat berjalan selaras dengan tujuan organisasi.
Meylinda Ayu Pratiwi +1 more
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Jurnal Saintekom, 2023 Information Technology (IT) services are services developed by service provider organizations for customers. Service provider organizations in implementing IT services have a goal to ensure IT systems remain in good condition to avoid incidents ...
Yoppy Mirza Maulana
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JOINS (Journal of Information System)Penelitian ini memiliki tujuan untuk meneliti seberapa puas masyarakat terhadap layanan operasional di PT. PLN (Persero) UP3 Gorontalo dengan menerapkan kerangka kerja ITIL V3 pada aspek domain Service Operation.
Aura Iftita, Endang Sri Wahyuni
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ComTech, 2016 Information Technology (IT) is increasingly progressing. Nowadays, the success of a business of the organization/company is highly dependent on the IT infrastructure used.
Kornelius Irfandhi +5 more
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Combination between Cobit 5 and ITIL V3 2011
International Journal of Advanced Engineering Research and Science, 2017 IT organizations are under increasing pressure to meet the business goals of their companies. This challenge can be particularly daunting because it involves complying with regulations, such as the SarbanesOxley Act (Sarbox) and Basel II. Compliance requires strong corporate governance capabilities that are demonstrable to outside auditors.
El Baz Mourad +3 more
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Audit Layanan Teknologi Informasi Berbasis Information Technology Infrastructure Library (ITIL)
Jurnal informatika UPGRIS, 2015 IT Service Management adalah salah satu cara untuk mengelola layanan teknologi informasi. Layanan teknologi perlu dikelola dengan baik untuk mendapatkan output dalam bentuk informasi yang dibutuhkan oleh manajemen.
Didin Herlinudinkhaji, April Firman Daru
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Analisis Layanan Aplikasi Livin by Mandiri Menggunakan Framework ITIL V3
INTECH, 2023 Dalam dunia perbankan untuk mewujudkan kepuasan kepada nasabahnya, dari segi pelayanan sangat berpengaruh terhadap profit dan nama baik perusahaan itu sendiri. Salah satunya mobile banking yang menjadi alat untuk membantu nasabah untuk bertransaksi dengan mudah dimana saja dan kapan saja. Pada penelitian ini penulis menganalisis pelayanan pada aplikasi
Beni Ariansyah, Tata Sutabri
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