Results 31 to 40 of about 156 (149)

Analisis IT Service Management Pada Aplikasi Traveloka Menggunakan Framework ITIL V3

Bulletin of Information Technology (BIT), 2023
Information technology nowadays is developing very rapidly, especially in the tourism sector. The use of technology in the tourism sector has made Traveloka's services popular because they can be accessed easily, quickly and reliably. The Traveloka service provides a service where users can order plane tickets from various airlines that collaborate ...
Jennifer Arjun, Fenny Lestari, Tata Sutabri   +2 more
openaire   +1 more source

DESARROLLO DE UN MODELO DE GESTIÓN DE TECNOLOGÍAS DE INFORMACIÓN Y COMUNICACIÓN PARA EL ASEGURAMIENTO DE LA CALIDAD EN LOS PROCESOS DE ESTACIONES TELEVISORAS DIGITALES

Revista Politécnica, 2013
Resumen: Este proyecto de tesis se basa en desarrollar un modelo de Gestión de las Tecnologías de Información y Comunicación que permita a una Estación de Televisión digital mejorar sus procesos en cuanto a su calidad, satisfacción al cliente ...
Gustavo Samaniego, Patricio Muñoz
doaj  

ITIL V3: Evaluation of IT Governance Gasindo Group

G-Tech: Jurnal Teknologi Terapan
This research was conducted at the Gasindo Group, especially in the enterprise resource planning system or commonly abbreviated as ERP. Researchers conducted research by measuring IT governance services using the ITIL V3 framework. The Department of Gasindo Group experienced data mismatches in controlling assets and trading activities due to errors in ...
Nurul Lia Ocativa Devi Ariska, Wella Wella, Suryasari Suryasari   +2 more
openaire   +1 more source

Analysis of User Experience in the WEVERSE Application using the ITIL V3 Service Design Domain : An ENGENE Perspective in Indonesia

Sistemasi: Jurnal Sistem Informasi
The rapid development of digital technology has changed the way artists and fans interact through community applications such as Weverse. This study aims to evaluate the user experience of Weverse from the perspective of ENGENE (ENHYPEN fans) in ...
Emmanuela Adtrisel Saudale, Penidas Fiodinggo Tanaem   +1 more
doaj   +1 more source

Utilização do ITIL® V3 no Brasil: uma verificação da aplicação do domínio “Estratégia de Serviços” entre os profissionais de Tecnologia da Informação.

Exacta, 2016
ITIL® (Information Technology Infrastructure Library) é um padrão desenvolvido pelo Governo Britânico e adotado mundialmente para a gestão de serviços de tecnologia da informação.
Emerson Rodolfo Abraham, João Gilberto Mendes dos Reis, Mario Mollo Neto, Emerson José Beneton   +3 more
doaj   +1 more source

Pembuatan Standard Operating Procedure (SOP) Service Desk Berdasarkan Kerangka Kerja Itil V3 dengan Menggunakan Metode Analisis Gap Layanan (Studi Kasus: PT. XYZ , Tangerang)

Jurnal Teknik ITS, 2014
Penggunaan Teknologi Informasi di banyak perusahaan telah menjadi satu hal penting dalam meningkatkan efektifitas dan efisiensi operasional bisnis yang mendukung tercapainya tujuan perusahaan, termasuk juga PT XYZ.
Annisa Rachmi, Tony Dwi Susanto, Anisah Herdiyanti   +2 more
doaj  

Estudio de ITIL V3 para el servicio de telepresencia

Puente, 2016
In developing the following article a proposal is made to implement the best practices of ITIL v3, identifying the importance of incident management and management of Telepresence service availability.
Espinosa Buitrago, Mónica, Prieto Bustamante, Fernando, Mesa García, Diego, Vilardy Roa, Aldo   +3 more
openaire   +2 more sources

Penerapan ITIL V3 Untuk Menilai Kematangan Operasional Sistem Informasi Rumah Sakit Pada Domain Service Operation

JOINS (Journal of Information System)
Dengan memanfaatkan proses layanan domain ITIL V3 Framework, penelitian ini akan mengevaluasi tingkat operasional sistem informasi, termasuk informasi manajemen rumah sakit. Pendekatan yang digunakan telah dijelaskan secara kuantitatif menggunakan metode
Regita Cahyani Majid, Muhammad Khairul Azhari Ali   +1 more
doaj   +1 more source

Combination Nivolumab, CD137 Agonism, and Adoptive Cell Therapy with Tumor-Infiltrating Lymphocytes for Patients with Metastatic Melanoma. [PDF]

Clin Cancer Res, 2022
Hall MS, Mullinax JE, Cox CA, Hall AM, Beatty MS, Blauvelt J, Innamarato P, Nagle L, Branthoover H, Wiener D, Schachner B, Martinez AJ, Richards AD, Rich CJ, Colón Colón M, Schell MJ, Teer JK, Khushalani NI, Weber JS, Mulé JJ, Sondak VK, Pilon-Thomas S, Sarnaik AA.   +22 more
europepmc   +1 more source

Perfilamiento de usuarios a partir de lineamientos ITIL V3

, 2022
Incluye referencias bibliográficas (página 47) y anexos.
García Morales, Eduardo Luis, Rodríguez Reyes, Dayana Lorena   +1 more
openaire   +1 more source