Results 31 to 40 of about 77,520 (183)
Uma modelagem de segurança da informação baseada na ISO/IEC 27001 e gestão ITIL aplicada às micros e pequenas empresas [PDF]
, 2015 TCC (graduação) -Universidade Federal de Santa Catarina. Campus Araranguá. Tecnologias da informação e comunicação.A segurança da informação é um assunto que vem crescendo e tomando um âmbito de pesquisa muito amplo, a Internet e a domesticação dos ...
Bezerra, Anne Caroline Dias
core
To explore the key dimensions of the transition to ITIL V2 and ITIL V3
, 2010 IT departments try to find the best way of providing IT services. In today's business world SOA is in everybody's mind. Sophisticated best practice procedures and frameworks have been developed.
Gmeiner, Martin
core +4 more sources
Sistemasi: Jurnal Sistem InformasiMinister of Health Regulation No.82 of 2013 stipulates that every hospital must implement SIMRS, based on this regulation, XYZ Hospital implements information technology in the form of SIMRS.
Syachla Malikha Putri +2 more
doaj +1 more source
Adaptació de la metodologia de processos itil v2 d'una empresa a itil v3 [PDF]
, 2013 The main objective of this project is to adapt and improve Eurotrans process methodology from ITIL V2 to ITIL V3. For this I have used previous knowledge of the company Eurotrans and have worked based on the processes implemented in previous project ...
González Ortiz, Andrés Francisco
core +1 more source
Gobierno de TI - implementación en el Ecuador
Informática y Sistemas, 2017 Este artículo denota una evolución desde el significado de gobernanza, gobierno corporativo, con el objetivo de llegar a una definición de lo que es el Gobierno de TI con sus principios, objetivos, áreas de enfoque, adicionalmente la necesidad de tener ...
Dannyll Michellc Zambrano Zambrano +2 more
doaj +1 more source
Comparison of models and standards for implementing IT service capacity management
Revista Facultad de Ingeniería Universidad de Antioquia, 2015 Debido al gran crecimiento que han tenido hoy en día los servicios de Tecnologías de la Información (TI), las industrias necesitan algún tipo de marco y/o normas para la gestión de sus servicios, especialmente los servicios de TI, por lo que se hace ...
Alleinni Féliz-Sánchez +1 more
doaj +3 more sources
JuTISI (Jurnal Teknik Informatika dan Sistem Informasi)This study aims to evaluate PT Gramedia Asri Media to find out whether the company's IT services meet the best standards of the ITIL V3 Service Operations framework.
Arya Pratama, Wella Wella
doaj +1 more source
Analisis IT Service Management (ITSM) Layanan GoFood Menggunakan Framework ITIL V3
Jurnal Ilmiah Binary STMIK Bina Nusantara Jaya Lubuklinggau, 2023 Peran dan penggunaan teknologi saat ini sangat luas dan dapat diterapkan di seluruh bidang kehidupan. Teknologi telah menjadi bagian penting dari kehidupan manusia dan mempengaruhi cara kita berinteraksi, bekerja, dan berbisnis. Teknologi informasi memungkinkan untuk mengelola bisnis secara digital, seperti layanan GoFood yang ditawarkan oleh Gojek ...
null Celvine Adi Putra +1 more
openaire +1 more source
Involvement of Service Knowledge Management System in Integration of ITIL V3 and Enterprise Architecture [PDF]
American Journal of Economics and Business Administration, 2011 Problem statement: This study attempts to investigate and clarify the relationship of Service Knowledge Management System (SKMS) with our primary study regard to using enterprise architecture through ITIL V3. Approach: SKMS concepts are introduced by ITIL V3 as a set of tools and databases that are used to manage knowledge and information of IT ...
Nabiollahi, Akbar +2 more
openaire +2 more sources
Revista Politécnica, 2013 Resumen: Este proyecto de tesis se basa en desarrollar un modelo de Gestión de las Tecnologías de Información y Comunicación que permita a una Estación de Televisión digital mejorar sus procesos en cuanto a su calidad, satisfacción al cliente ...
Gustavo Samaniego, Patricio Muñoz
doaj