Results 11 to 20 of about 12,732 (237)
A Kano Model Based Linguistic Application for Customer Needs Analysis
International Journal of Engineering Business Management, 2011 Linguistic is the systematic study of language. Now quality doesn't always mean the "tangible attribute" of a product or service. It may also be linguistic.
Md Mamunur Rashid +3 more
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Klasifikasi Fitur Game Edukasi Berdasarkan Kebutuhan Pengguna Menggunakan Model Kano
Techno.ComGame edukasi memiliki berbagai fitur yang dapat meningkatkan proses pembelajaran, namun banyaknya fitur ini harus `disesuaikan dengan kebutuhan pengguna untuk meningkatkan efektivitas pembelajaran.
Hanifah Aprilia +2 more
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Kano Model Integration with Data Mining to Predict Customer Satisfaction
Big Data and Cognitive Computing, 2021 The Kano model is one of the models that help determine which features must be included in a product or service to improve customer satisfaction. The model is focused on highlighting the most relevant attributes of a product or service along with ...
Khaled Al Rabaiei +2 more
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Kano Model for Identification Car Modification Features of Mobile Application
MATEC Web of Conferences, 2018 Modification was an activity to replace the object more attractive especially car modification. Lately, car modification become the one of the promising business since that were providing high profits.
Sugarindra Muchamad, Pratama Rian Notia
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Decoding Consumer Preferences in Food Packaging with the Kano Model
System Safety: Human - Technical Facility - Environment, 2023 Abstract This study investigates the efficacy of the Kano Model in decoding consumer preferences for food packaging. Recognizing the pivotal role of packaging in product satisfaction and purchase decisions, this research integrates the Kano Model with contemporary market analysis.
Szczyrba, Anna, Szataniak, Mariusz
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How the Kano model contributes to Kansei engineering in services [PDF]
Ergonomics, 2011 Recent studies show that products and services hold great appeal if they are attractively designed to elicit emotional feelings from customers. Kansei engineering (KE) has good potential to provide a competitive advantage to those able to read and translate customer affect and emotion in actual product and services. This study introduces an integrative
Hartono, Markus, Tan , Kay Chuan
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An assessment of customers’ satisfaction for emerging technologies in passenger cars using Kano model [PDF]
, 2021 Purpose – Automobile industry has been the backbone of manufacturing sector in any country. During the past decade, passenger car industry has emerged as the one of the growing sectors in the Indian economy.
Anu Kohli, Ram Singh
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Telecommunication service quality analysis using integration of SIPA and modified Kano
Jurnal Sistem dan Manajemen Industri, 2023 This article investigates the integrated approach of the Simultaneous Importance-Performance Analysis (SIPA) model and the modified Kano model to evaluate and prioritize service attributes for telecommunication companies in Indonesia. The study is based
Hanny Kanavika Rizky Munawar +3 more
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Jurnal Teknik Industri: Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri, 2023 Kepuasan pelanggan merupakan hal yang utama dalam suatu restoran. bentuk layanan telah diberikan oleh pihak restoran demi kepuasan pelanggan. Namun masih terdapat keluhan-keluhan pada layanan yang telah diberikan dan belum memenuhi kebutuhan pelanggan ...
Pratama Mardiansyah Putra +1 more
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Al-Iqtishad: Jurnal Ilmu Ekonomi Syariah, 2020 . This researcher aims to map and analyze the customer loyalty and satisfaction of Antam's Precious Metal (LM) products through four categories of the Kano model.
Nur Rahmawati
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