Results 281 to 290 of about 825,485 (306)

An Examination of Moderator Effects in the Four-Stage Loyalty Model

Journal of Service Research, 2006
Heiner Evanschitzky
exaly  

To be or not to be in social media: How brand loyalty is affected by social media?

International Journal of Information Management, 2013
Michel Laroche, Mohammad Reza Habibi, Marie-Odile Richard   +2 more
exaly  

On Loyalty and Loyalties

2014
openaire   +1 more source

Customer Loyalty: Toward an Integrated Conceptual Framework

Journal of the Academy of Marketing Science, 1994
exaly  

Understanding tourism loyalty: Horizontal vs. destination loyalty

Tourism Management, 2018
Arminda Almeida-Santana, Sergio Moreno-gil   +1 more
exaly  

Consequences of customer loyalty to the loyalty program and to the company

Journal of the Academy of Marketing Science, 2011
Heiner Evanschitzky, B Ramaseshan, Markus Blut   +2 more
exaly  

Does Customer Demotion Jeopardize Loyalty?

Journal of Marketing, 2009
Tillmann Wagner, Thorsten Hennig-Thurau
exaly  

The relationship of service failure severity, service recovery justice and perceived switching costs with customer loyalty in the context of e-tailing

International Journal of Information Management, 2011
Yi-Shun Wang, Hsin-Hui Lin
exaly  

Brand Communities and New Product Adoption: The Influence and Limits of Oppositional Loyalty

Journal of Marketing, 2008
exaly  

Relationships among community interaction characteristics, perceived benefits, community commitment, and oppositional brand loyalty in online brand communities

International Journal of Information Management, 2013
Ying-Feng Kuo
exaly