Results 21 to 30 of about 920,960 (399)

PENGARUH KUALITAS PRODUK TERHADAP LOYALITAS PELANGGAN YANG DIMEDIASI OLEH KEPUASAN PELANGGAN (Studi Pada Pelanggan Kosmetik Make Over Malang) [PDF]

, 2023
This research aims to describe product quality, customer loyalty and customer satisfaction, product quality influences customer loyalty, product quality influences customer satisfaction, customer satisfaction influences customer loyalty and product
Marziana, Nur Bella
core  

Internet banking service quality, e-customer satisfaction and loyalty: the modified e-SERVQUAL model

The TQM Journal, 2020
PurposeThis study explores the service quality dimensions in Internet banking and their impact on e-customer’s satisfaction and e-customer’s loyalty.
S. Raza, Amna Umer, M. A. Qureshi, A. Dahri   +3 more
semanticscholar   +1 more source

The role of brand loyalty and social media in e-commerce interfaces: survey results and implications for user interfaces [PDF]

, 2015
This paper explores the role of brand loyalty and social media in e-commerce interfaces. A survey consisting of 118 respondents was contacted to address the questions relating to online shopping and brand loyalty. Link between the frequency of access and
A Bryman, A Dick, AM Degeratu, C Emmanouilides, D Rigas, F Davis, I Ajzen, I Ajzen, II Bruner, J Alba, JF Engel, JL Hale, K Lee, M Evans, M Fishbein, M Fishbein, M Solomon, Maja Kalauz, MB Beauchamp, P Hillenbrand, PH Bloch, PR Warshaw, RP Bagozzi, S Goldscher, SR Colwell, V Reimers, V Venkatesh, Y Lee, Z Gürhan-Canli   +28 more
core   +2 more sources

“Loyalty to organizations” or “loyalty to supervisors”? Research on differential leadership and employee loyalty behavior: A perspective of insiders and outsiders

Frontiers in Psychology, 2022
Loyalty has always been a hot topic in the field of organizational behavior, which is of great significance to the operation and management of organizations. Extant studies have found that leadership can have a great impact on loyalty.
Honglie Zhang, Linshen Du, Zhou Jiang
doaj   +1 more source

Place-Oriented or People-Oriented Concepts for Destination Loyalty: Destination Image and Place Attachment versus Perceived Distances and Emotional Solidarity

Journal of Travel Research, 2021
Many studies have modeled several different concepts to explain destination loyalty; however, none have integrated place-oriented (e.g., destination image, place attachment) and people-oriented concepts (e.g., cultural distance, social distance, and ...
A. Tasci, Abdullah Uslu, D. Stylidis, K. Woosnam   +3 more
semanticscholar   +1 more source

Loyalty to Mankind [PDF]

Journal of Transnational American Studies, 2009
New Perspectives on “The War-Prayer” Essays on “The War-Prayer” Loyalty to Mankind Mark DONIG Now perhaps more than ever, our politicians have convinced us that empathy for cit- izens of other countries is unpatriotic. It should therefore come as no surprise that the American public today does not celebrate Mark Twain’s “The War-Prayer” to the same ...
openaire   +6 more sources

Flexible Loyalties: How Malleable Are Bicultural Loyalties? [PDF]

Frontiers in Psychology, 2016
Biculturals are individuals who are acculturated in two cultures and have dual identities. Due to this, many early discussions on biculturalism argued that biculturals may have divided loyalties between their two cultural backgrounds and the identities derived from these backgrounds.
Chiou, Andy Y., Mercado, Brittany K.
openaire   +5 more sources

The Role of Digital Loyalty Program towards Customer Loyalty through a Measure of Satisfaction

Journal the Winners, 2021
The research aimed to explore the importance of loyalty programs to customer satisfaction and loyalty in digital business in Indonesia. The concept of theoretical development of the resource-advantage theory of competition and service-dominant logic was ...
Roymon Panjaitan
doaj   +1 more source

What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender

Foods, 2020
The fast-food service industry has been growing rapidly across China over the last few decades. In accordance with the rising consumption level in the country, Chinese customers care increasingly about their food choices.
Yongping Zhong, Hee-Cheol Moon
semanticscholar   +1 more source

The Role of Brand Trust in Determining The Relationship Between Brand Affection and Loyalty Programs on Customer Loyalty

AFEBI Management and Business Review, 2016
study investigates how brand affection, loyalty programs, and brand trust determine the loyalty in airways industry. We examined the influence of brand trust and brand affection on loyalty in airlines services.
Jojor Marintan Silalahi, Lizar Alfansi, Akram Harmoni Wiardi   +2 more
doaj   +1 more source