Results 281 to 290 of about 426,186 (311)

A theoretical model to investigate customer loyalty on logistics service providers for sustainable business performance

International Journal of Business Performance and Supply Chain Modelling, 2015
Keng Lin Soh, Sze Hui Chin, Wai Peng Wong   +2 more
openalex   +2 more sources

Modeling Brand Loyalty in the Digital Business: How Emotional Attachment and Brand Love mediated using SmartPLS

2025 International Conference on Data Science and Its Applications (ICoDSA)
Hilal Dhawana Ghivari, Rajiv Dharma Mangruwa   +1 more
openalex   +2 more sources

The impact mechanism of service quality on customer loyalty of individual investors in securities brokerage business — An empirical study based on SCSB model

ICSSSM11, 2011
Huimin Liu, Chen Ying, Zhiwei Wu
openalex   +2 more sources

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Hirschman’s “Exit, voice, loyalty” model applied to open source: understanding community reaction to business model evolution

2022
In this contribution, we show how the evolution of an open source business model requires the adhesion of the community and an alignment of the different stakeholders perspectives.We analyze the ecosystem of a 20-year-old Learning Management System and describe the different steps that led to two forks.
Charleux, Amel, Mione, Anne, Viseur, Robert   +2 more
openaire   +1 more source

Loyalty Currencies and their Impact on Business Models

2014
New technologies have caused profound changes in loyalty schemes in recent years. Pushed by rising digitalization, they allow their owners not only to engage consumers but also third parties (e.g., merchants) to use proprietary currency such as loyalty points.
Buchinger, Uschi, Ranaivoson, Heritiana Renaud, Ballon, Pieter   +2 more
openaire   +1 more source

Green marketing as an environmental practice: The impact on green satisfaction and green loyalty in a business‐to‐business context

Business Strategy and the Environment, 2021
Cees J Gelderman, Jos M C Schijns, Wim Lambrechts   +2 more
exaly  

An Overview of Fitness in Portugal: Business Models, Attraction and Building Members’ Loyalty

2021
openaire   +1 more source

Customer Value, Satisfaction, Loyalty, and Switching Costs: An Illustration From a Business-to-Business Service Context

Journal of the Academy of Marketing Science, 2004
Venkatesh Shankar, Shun Yin Lam
exaly  

Involvement, satisfaction, and brand loyalty in a small business services setting

Journal of Business Research, 2007
Rebekah Russell-Bennett, Janet R Mccoll-Kennedy   +1 more
exaly  

Service quality, relationship satisfaction, trust, commitment and business‐to‐business loyalty

European Journal of Marketing, 2007
Ruben Chumpitaz
exaly