Results 31 to 40 of about 426,186 (311)
The world has become a global village as competition among banks is now intense. Globalization is fuelling increased competition in Nigerian banking industry and as a result, banks are challenged to adopt customer centred strategies that would enable ...
Sagir Muhammad Sulaiman +3 more
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Strategies and Business Models of Sharing Economy: MSMEs Digital Creativity
This study aims to explore the business strategy of Pesan Antar and present its business model by referring to the economic sharing model between Micro, Small and Medium Enterprises (MSMEs).
Yuni Rimawati, Atik Emilia Sula
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Customer loyalty development in online shopping: An integration of e-service quality model and commitment-trust theory [PDF]
The aim of this study is to explore the determinants of cognitive loyalty in an online shopping envi-ronment. The study established a theoretical model by incorporating both e-service quality model and commitment-trust theory.
Doddahulugappa Goutam +1 more
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Orientation: This study considers the influence of customer experience gained during sales interaction episodes on customer satisfaction, customer loyalty and ultimately willingness to recommend the focal firm in a business-to-business context and ...
Gert Human +3 more
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Loyalty Card Membership Challenge: A Study on Membership Churn and their Spending Behaviour [PDF]
Understand member spending behaviour and their loyalty is important in all industries. By gaining loyalty from customers and understand how they spend, companies are able to retain their customers, increase their revenue and plan their marketing strategy
Chia, Mark P. C +4 more
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Perkembangan bisnis alat tulis kantor dan sekolah saat ini banyak yang menjanjikan, maka banyak bermunculan pemasok baru dalam bisnis Alat Tulis Kantor dan Sekolah (ATKS).
Basri Basri +2 more
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Trust is an essential factor in online and offline transactions. However, the role of customer trust has received limited attention in the home-sharing economy. Drawing on the revised stimulus organism response model and trust transfer theory, this paper
Ying Chen +5 more
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Revenue Sharing Contracts in Coalition Loyalty Reward Supply Chain Planning: A Stochastic Programming Approach [PDF]
A coalition loyalty program (CLP) is a business strategy adopted by companies to increase and retain their customers. An operational challenge in this regard is to determine the coordination mechanism with business partners.
Shahla Zandi +2 more
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