Exploring fitness centre consumer loyalty: differences of non-profit and low-cost business models in Spain [PDF]
A number of studies have placed at the forefront variables that predict the loyalty of clients in fitness centres. In fact, no study has analysed the differences between these variables according to business models. The objective of this study was to analyse the relationship between quality, value, satisfaction and the future intentions of clients of ...
Jerónimo García‐Fernández +4 more
exaly +7 more sources
Although considerable research has been conducted on the definition and classification of e-commerce business models, little research has integrated the support and impact of distinct transaction phases within e-commerce business models. Indeed, any channel design decisions depend on the arrangement of the three transaction phases, viz.
Maria Madlberger, Sabine Matook
openalex +4 more sources
Risk and perceived value: antecedents of customer satisfaction and loyalty in a sustainable business model [PDF]
AbstractIn the contemporary economic environment, each company that succeeds in creating and offering value to its clients/consumers will be able to survive in the market and even record profit for...
Mircea Andrei Scridon +3 more
openalex +3 more sources
engagement and operational practices. This study critically examines how digital innovations—such as online ordering systems, mobile applications, and automated services—affect customer loyalty, focusing on the mediating roles of perceived risks and restaurant image.
Sarinya La-ong-in Thayarnsin
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A Loyalty Score Model Development in Credit Card Business [PDF]
Heuiju Chun
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MODELING OF CUSTOMER LOYALTY IN THE HOTEL AND RESTAURANT BUSINESS [PDF]
L.A. Ponimatkina +2 more
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The impact of social identity of brand on brand loyalty development [PDF]
During the past few years, there have been increasing discussions on the impact of brand in business units. Many researchers have concluded that the best way to increase sales is to introduce the brand in society. In this study, we consider the impact of
Alireza Bakhshizadeh +2 more
doaj +2 more sources
The Influence of Customer Engagement Experiences Between Satisfaction and Loyalty Relationships on Freemium Business Model [PDF]
Muhammad Rezky Rahmansyah +1 more
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Business models to create customer loyalty and generate profitability : Groupon’s case
A Groupon é uma das empresas que mais rápido cresceu no mundo, no sector de ECommerce. Lançada em 2008, em Chicago, a Groupon está presente em 47 países, 5 continentes e mais de 750 cidades em todo o mundo. A empresa funciona como intermediária entre consumidores e comerciantes locais através da venda de descontos online.
Silva, Marta Oliveira
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Indirect Relationship of Corporate Image, Organizational Culture, Employee Loyalty, and Business Performance among Private Business Organization: Structural Equation Modelling Approach [PDF]
Zahir Osman +3 more
openalex +2 more sources

