Omni-channel retail operations in the presence of strategic customers: The benefit of inventory commitment. [PDF]
PLoS ONE, 2022 This paper studies the impact of strategic customer behavior on retailers' omni-channel strategies. Customers in the market are classified into strategic omni-channel customers and myopic B&M (brick and mortar) store customers.
Hongxuan Li, Fan Wu
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Understanding the customer experience in the age of omni-channel shopping [PDF]
La Revista Icono 14, 2017 Omni-channel is one of the most important retail revolutions of recent years, impacting a variety of areas, such as marketing, retailing, communication or information systems.
Ana Mosquera +2 more
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Diagnostic Performance of Direct PCR Assay for Candida auris Detection: A Comparison of Liquid Amies Transport Medium and Fungal Enrichment Broth. [PDF]
J Clin Lab AnalThis study evaluated a direct PCR assay for rapid Candida auris screening from skin swabs using two transport media. The direct PCR assay demonstrated high sensitivity (92.0%–96.0%) and rapid turnaround time (~3 h). Liquid Amies medium showed a more favorable specificity profile, supporting its practical utility for screening.
Kim JA, Jeon YK, Won EJ, Sung H, Kim MN.
europepmc +2 more sources
Investment ability: a catalyst for omni-channel supply chain integration
Cogent Business & ManagementDigital devices have revolutionized customer shopping behavior, giving rise to omni-channel retailing. Omni-channel retailing seamlessly integrates physical and digital channels, touchpoints, and supply chain operations.
Alicia Neva Weber, Jacoba Orpha Cilliers
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Unravelling Consumer Responses to Omni-Channel Approach [PDF]
Journal of theoretical and applied electronic commerce research, 2020 Retailers begin to create new channel systems to meet changing market environments and innovative information technologies. The growing consumer need and market demand for online sales mean that traditional retailers need to create new integration in their distribution system to serve customers through multiple channels.
Won-jun Lee
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How does in-store and online shopping experiences influence repurchase intentions in Shandong, China? Roles of perceived value, brand trust, and customer satisfaction. [PDF]
PLoS ONEFor China's omni-channel retailers, retaining customers is of utmost importance. This study identifies the key factors influencing customers repurchase intentions in retail stores.
Shuang Zhou, Norlaile Salleh Hudin
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Systematic review of omni-channel banking and preview of upcoming developments in Germany [PDF]
Innovative Marketing, 2020 Banks have not come to rest since the 2008 banking crisis and have been struggling for their future ever since. In addition to serious market distortions, there are increasingly digital challenges and investments in the banks’ platforms to remain ...
Michael Menrad
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Changes in marketing strategy structure based on smartphones [PDF]
E3S Web of Conferences, 2021 With the spread of smartphones, customers have begun to make purchasing behaviors “anytime” and “anywhere”, creating a purchasing process in an omni-channel society.
Xi Weidong
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Exploring Omni-Channels for Customer-Centric e-Tailing
Logistics, 2021 In this volatile post-COVID environment where customers look for ways to order products online using personal computers and mobile devices, a traditional sale/delivery of products via single distribution channel needs to be reassessed. As a revolutionary
Hokey Min
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Execution of Omni-Channel Retailing Based on a Practical Order Fulfillment Policy
Journal of Theoretical and Applied Electronic Commerce Research, 2022 With the rapid development of the retail industry and its transition to omni-channel, a critical challenge that how to fulfill customer orders by choosing the proper channels arises for the retailers.
Ke Wang, Yitian Li, Yulin Zhou
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