Results 21 to 30 of about 353,963 (300)

The Importance of Educational Service Quality for Customer Satisfaction and Organizational Reputation

Naše Gospodarstvo, 2023
This paper aims to enhance the understanding of the concepts of service quality, customer satisfaction with service, and organizational reputation in the context of educational services.
Ramovš Marjeta, Milfelner Borut
doaj   +1 more source

Feasibility of Using Social Media Data in the Reputation Management Process in IRIB News Agency [PDF]

مدیریت دولتی, 2021
Objective: Reputation management in media organizations is not possible without the engagement of stakeholders. Audiences, as the main stakeholders of the media, can develop the reputation of media and positively intervene in issues that threaten its ...
Zahra Sadat Sadough, Seyed Mahdi Sharifi, Somayeh Labafi   +2 more
doaj   +1 more source

Identity and reputation in organizational collectives [PDF]

, 2021
This research explores the attributes of the identity-based mechanisms of group collective action. Recognizing that wine trails are organizational collectives that market themselves and the region in which they reside, the research tests for the presence of identity-based attributes that reflect the social, institutional, cultural and physical aspects ...
openaire   +2 more sources

Revisiting Organizational Credibility and Organizational Reputation – A Situational Crisis Communication Approach

SHS Web of Conferences, 2017
Organizational credibility, the extent of which an organization as the source of messages is perceived as trustworthy and reliable, is one important aspect to determine organization’s survival.
Jamal Jamilah, Abu Bakar Hassan
doaj   +1 more source

A discussion on construct definition and measurement and its relation to performance [PDF]

REGE Revista de Gestão, 2018
Purpose – The purpose of this paper is to discuss the different approaches to the corporate reputation construct, in order to identify a comprehensive definition that can be used for measurement purposes, gaps identified by previous literature identified.
Vanessa Pires, Guilherme Trez
doaj   +1 more source

Organizational reputation and organizational assimilation: An exploration in a transitional economy

Organizational Psychology, 2023
Purpose. This study explores the relationship between organizational reputation and organizational assimilation among Russian employees. Method. To reflect the Russian business culturemore closely, the present study takes organizational ownership type, private-owned enterprises vs. stateownedenterprises, and organizational founding time (before 1985 vs.
Zeng Cheng, Tatyana Permyakova, Elena Smolianina, Irina Morozova   +3 more
openaire   +1 more source

Quality, reputation and the choice of organizational form [PDF]

Journal of Economic Behavior & Organization, 2009
This paper revisits the hypothesis that nonprofit organizations emerge in markets that are characterized by contractual incompleteness because they ensure consumers against opportunistic behavior. We extend the Glaeser and Shleifer (2001) framework which studies an entrepreneur's optimal choice of organizational form and service quality when quality is
openaire   +4 more sources

Organizational Reputation for Customers: Key Insights on Leveraging Reputation in Global Markets [PDF]

AIB Insights, 2021
Organizational reputation is a strategic asset leading to numerous firm-level benefits. Yet, the translation of favorable reputation into valuable organizational outcomes in global markets depends on whether national (vs. individual) culture is modeled.
James Agarwal, Oleksiy Osiyevskyy
openaire   +1 more source

Exploring the impact of social axioms on firm reputation: a stakeholder perspective [PDF]

, 2016
This study proposes a model of how deeply held beliefs, known as ‘social axioms, moderate the interaction between reputation, its causes and consequences with stakeholders.
Adams, Aguilera, Andersson, Angelidis, Aqueveque, Aschemann-Witzel, Aurier, Barnett, Baron, Bartikowski, Berger, Bhattacharya, Bhattacharya, Bhattacharya, Bitektine, Bond, Bond, Bond, Bond, Brammer, Bromley, Brown, Brown, Brown, Bundy, Busseri, Carroll, Carvalho, Cenfetelli, Chan, Chen, Chen, Chen, Chin, Cho, Chun, Cohen, Doh, Du, Eberl, Eisingerich, Ellen, Fishbein, Fombrun, Fombrun, Fombrun, Fornell, Fraser, Geisser, Gillespie, Godfrey, Hair, Hair, Hall, Henseler, Henseler, Hillenbrand, Hillenbrand, Hine, Hofstede, Hui, Hutschenreuter, Jacobs, Jahdi, Khraim, Kirmani, Kuo, Kurman, Kwantes, Kwantes, Lai, Lange, Lankoski, Leisen Pollack, Leung, Leung, Leung, Leung, Lev, Liem, MacMillan, MacMillan, Maignan, Marsella, Martin, Matten, McWilliams, Mishina, Mitchell, Money, Newburry, Nunnally, Nunnally, Obermiller, Parasuraman, Patwardhan, Pearce, Peloza, Pelsmacker, Peterson, Podsakoff, Podsakoff, Pomering, Rajan, Reputation Institute, Rhee, Rindova, Rindova, Ringle, Schneider, Schwartz, Selnes, Sen, Showers, Sichtmann, Simmons, Singelis, Sridhar, Stankov, Statistics Canada, Stevens, Stone, Summers, Surroca, Tobacyk, Tracey, Trimble, Vroom, Waddock, Walczuch, Walker, Walsh, Wood, Youn, Zhou   +134 more
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Stakeholder engagement to replace traditional activities in Reputation Management System: insights from Ukrainian food processing companies [PDF]

Problems and Perspectives in Management, 2018
Engaging stakeholders in reputation management processes in the digital economy, including through the use of their activity on the Internet and social networks, is a way to reduce the irrational reputation-support activity of the company’s management ...
Olena Derevianko
doaj   +1 more source