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Transitioning From a Goods‐Dominant to a Service‐Dominant Logic: Visualising the Value Proposition of Rolls‐Royce [PDF]

open access: yesJournal of Service Management, 2012
To remain viable, manufacturers have bundled equipment sales with support services. This provision has been commonly referred to as the servitization of manufacturing (Neely, 2008), a stream of research often dealt with through manufacturing literature ...
Roger Maull, Irene Ng, Glenn Parry
exaly   +2 more sources

What Does a Service-Dominant Logic Really Mean for Manufacturing Firms?

open access: yesCIRP Journal of Manufacturing Science and Technology, 2010
Service infusion is a major global business trend in manufacturing industries. This means that firms strategically increase their service orientation in order to increase profit margins.
Christian Kowalkowski
exaly   +1 more source
Some of the next articles are maybe not open access.

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Service-Dominant Logic: Continuing the Evolution

Journal of the Academy of Marketing Science, 2008
Stephen Vargo, Robert F Lusch
exaly  

Competing Through Service: Insights From Service-Dominant Logic

Journal of Retailing, 2007
Stephen Vargo, Robert F Lusch
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Linking Service-Dominant Logic and Strategic Business Practice

Journal of Service Research, 2012
Liliana L Bove   +2 more
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Service-Dominant Logic: Reactions, Reflections and Refinements

Marketing Theory, 2006
Stephen Vargo, Robert F Lusch
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The Evolution and Prospects of Service-Dominant Logic

Journal of Service Research, 2017
Ralf Wilden   +2 more
exaly  

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