Results 231 to 240 of about 6,279,851 (246)

Cancer Patients' Attitudes Toward Hospice Services

Ca-A Cancer Journal for Clinicians, 1984
Patricia A. Ganz, Lori A Crane
exaly  

The Cancer Information Service: A Shared Responsibility

Ca-A Cancer Journal for Clinicians, 1971
Arthur I Holleb, A I Holleb
exaly  

The Journey From Customer Participation in Service Failure to Co-Creation in Service Recovery

Journal of Retailing and Consumer Services, 2020
Shuqin Wei
exaly  

Navigating the Health Service Network: Helping Cancer Survivors* Find What They Need

Ca-A Cancer Journal for Clinicians, 2002
Frank Baker
exaly  

The Relationship of Service Failure Severity, Service Recovery Justice and Perceived Switching Costs With Customer Loyalty in the Context of e-Tailing

International Journal of Information Management, 2011
Yi-Shun Wang, Hsin-Hui Lin, Yu-Yin Wang
exaly  

Co-Creating Service Recovery After Service Failure: The Role of Brand Equity

Journal of Business Research, 2017
Yves Van Vaerenbergh, Simon Hazée
exaly  

Antecedents to Customer Expectations for Service Recovery

Journal of the Academy of Marketing Science, 1994
Scott Kelley
exaly  

Service Recovery Paradox: A Meta-Analysis

Journal of Service Research, 2007
Celso Augusto de Matos, Carlos Alberto Vargas Rossi   +1 more
exaly  

An Assessment of the Reach to Recovery Program

Ca-A Cancer Journal for Clinicians, 1985
exaly  

Co-Creation of Service Recovery: Utilitarian and Hedonic Value and Post-Recovery Responses

Journal of Retailing and Consumer Services, 2016
Sejin Ha, Park Joohyung
exaly