Results 21 to 30 of about 304,100 (263)

An assessment of consumers’ subconscious responses to frontline employees’ attractiveness in a service failure and recovery situation

open access: yesSouth African Journal of Economic and Management Sciences, 2017
Background: Initial analyses of the impact of physical attractiveness in a business context have supported the ‘what is beautiful is good’ contention. However, in circumstances characterised by negative emotions, duress and stress, very little is known ...
Christo Boshoff
doaj   +1 more source

The Dynamic Recovery of Services and Loyalty to Customers in the Hoteling Industry [PDF]

open access: yesکاوش‌های مدیریت بازرگانی, 2017
When dealing with the dynamics of systems, tools and processes may be of use to understand the behavior of complex systems and, consequently, to make decisions and adopt appropriate policies. These all can be guided in the right direction to make changes.
Sayyid Ali Banihashemi, Zahra Rajaei
doaj   +1 more source

Reducing drug-related harm by triggering proactive outreach

open access: yesBMJ Open Quality
Drug-related deaths (DRDs) remain a global issue, with Scotland reporting the second-highest rate per million population. Although some areas have seen improvements, DRDs continue to rise in parts of the Scottish Highlands. Proactive outreach to those at
Michelle Beattie   +2 more
doaj   +1 more source

A streamlined multidisciplinary metabolic clinic in psychiatric recovery service: a pilot study

open access: yesFrontiers in Psychiatry
BackgroundThe metabolic syndrome (MetS) is a collection of risk factors for cardiovascular disease and type-2 diabetes, that includes central obesity, hypertension, hyperglycaemia and dyslipidaemia.
Kelvin CY. Leung   +8 more
doaj   +1 more source

A study on impact of online-service quality on customer satisfaction in e- retailing business

open access: yesSerbian Journal of Management, 2022
This paper checks the effect of service quality in the online retail business on customer satisfaction along with the association of the demographic variables through the opinion from the respondents particularly 524 college students in India selected ...
Salem Perumal Thenmozhi   +2 more
doaj   +1 more source

Parent Quality of Life at Two Years Following Their Child's Completion of Acute Lymphoblastic Leukemia Treatment

open access: yesPediatric Blood &Cancer, EarlyView.
ABSTRACT Background Parents of children treated for acute lymphoblastic leukemia (ALL) often experience significant caregiver burden and disruption to their well‐being. While parent quality of life (QoL) during treatment is well characterized, little is known about outcomes during early survivorship.
Sara Dal Pra   +3 more
wiley   +1 more source

Understanding and Responding to the Complaining Behaviors of Restaurant Customers from Collectivist Cultures

open access: yesJournal of Tourismology, 2019
This paper aims to examine how frontline employees in individualistic cultures such as the United States can better understand and respond to the complaining behaviors of restaurant consumers from collective cultures such as those from Asian countries ...
Bendegul Okumus
doaj   +1 more source

In situ molecular organization and heterogeneity of the Legionella Dot/Icm T4SS

open access: yesFEBS Letters, EarlyView.
We present a nearly complete in situ model of the Legionella Dot/Icm type IV secretion system, revealing its central secretion channel and identifying new components. Using cryo‐electron tomography with AI‐based modeling, our work highlights the structure, variability, and mechanism of this complex nanomachine, advancing understanding of bacterial ...
Przemysław Dutka   +11 more
wiley   +1 more source

Occupancy of four endangered aquatic species on Bitter Lake National Wildlife Refuge, New Mexico, USA, using environmental DNA

open access: yesEndangered Species Research
Environmental DNA (eDNA) has the potential to play an important role in surveys for rare and endangered aquatic species. eDNA sampling is non-invasive, and for small cryptic species that are difficult to survey, it may offer a viable, more efficient, and
JS Beauchamp   +5 more
doaj   +1 more source

LDAcoop: Integrating non‐linear population dynamics into the analysis of clonogenic growth in vitro

open access: yesMolecular Oncology, EarlyView.
Limiting dilution assays (LDAs) quantify clonogenic growth by seeding serial dilutions of cells and scoring wells for colony formation. The fraction of negative wells is plotted against cells seeded and analyzed using the non‐linear modeling of LDAcoop.
Nikko Brix   +13 more
wiley   +1 more source

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