Results 121 to 130 of about 60,703 (214)

EXAMINING INDONESIAN TOURISTS' OUTLOOK ON RURAL TOURISM: QUALITATIVE ANALYSIS OF SERVQUAL AND E-SERVQUAL DIMENSIONS

open access: yesJurnal Manajemen dan Bisnis Performa
This research aims to explore the role of digital transformation in enhancing the rural tourism industry through PT. Teknologi Pandu Wisata (Pandooin). It focuses on utilizing consumer preferences to improve the quality of tourism products, the role of marketplaces in enhancing online purchase intention, and evaluating custom itinerary features on ...
Mochammad Jibril   +1 more
openaire   +1 more source

Impact of mutual fund investment in indian equity market. [PDF]

open access: yes
The mutual fund investments have emerged as important players in the Indian equity market in the recent past. This research makes an attempt to understand whether a relationship exists between Mutual Fund investment and Equity Market returns in India ...
Ananth, A., Swaminathan, J.
core   +1 more source

QUALITY OF PUBLIC TRANSPORTATION SERVICES IN URBAN AREA OF ORADEA [PDF]

open access: yes
Intensification of public transport in urban areas due to increased mobility at regional and national levels, discrepancies among urban areas with same population and lack of statistical data related to performance and quality of public transport ...
Silaghi Simona
core  

Structural equation modeling of eBankQual scale: a study of E-Banking in India [PDF]

open access: yes
This study assesses the relationship between perceived quality, brand perception and perceived value with satisfaction. For the data analysis structural equation modeling (SEM) method and path analysis method were used. A result indicates that, eBankQual
Kumbhar, Vijay
core   +1 more source

Service quality gap analysis in private sector bank - a customer perspective [PDF]

open access: yes
The present study evaluates the customer perceptions of service quality in selected private sector banks. Data was collected from 200 customers of ICICI and CUB using structured questionnaire.
Ananth, A., Prabaharan, B., Ramesh, R.
core   +1 more source

Quality, museological organization and university extension: evaluation pluralized by servqual theorical methodological instrument Servqual

open access: yes, 2018
O presente trabalho investiga as percepções e expectativas dos visitantes sobre os serviços ofertados no Museu de Ciências da Vida (MCV) da Universidade Federal do Espírito Santo. Apresenta um estudo exploratório, descritivo, de abordagem quantitativa, visando diagnosticar as dimensões da qualidade: Confiabilidade, Empatia, Garantia, Receptividade e ...
Miguel, Marcelo Calderari   +1 more
openaire   +1 more source

Avaliação da qualidade de serviços de uma biblioteca universitária: um estudo de caso utilizando o modelo SERVQUAL

open access: yesCiência da Informação, 2008
Nas últimas duas décadas, pesquisadores em ciência da informação têm investigado o valor dos serviços em bibliotecas de acordo com as percepções, expectativas e necessidades dos usuários.
André Luís Policani Freitas   +2 more
doaj  

¿Qué es SERVQUAL?

open access: yesMedwave, 2003
openaire   +1 more source

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