Results 31 to 40 of about 68,019 (280)
Métodos para medir la calidad del servicio turístico en empresas de alojamiento
Revista Científica Ciencia y Tecnología, 2018 Los cambios en las empresas de alojamiento son causados principalmente por la creciente globalización y la creciente competencia. Cadenas hoteleras globales dominan la industria a pesar del creciente número de pequeños y medianos hoteles y otras ...
Diego Bonilla Jurado +2 more
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Jurnal Ilmiah Teknik Industri, 2020 The advancement of science and technology in the world has brought many influences to the changes in people's behavior and habits, one of that is the technology payment system adopted as an electronic payment system.
Dinnur Swaraswati +2 more
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Journal of Industrial Engineering and Halal Industries, 2020 The increase in users of the Wifi.id Corner internet service is not directly proportional to the service satisfaction obtained by the Wi-Fi.id Corner service. In fact, many Wifi.id Corner customers complain and still complain about the quality of Wifi.id
Sulton Nur Hakim +2 more
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Barekeng, 2022 To achieve client satisfaction, every company must be able to do its best. Companies must be able to provide services that meet or surpass their consumers' expectations to achieve customer satisfaction.
Rheza Vahlepy +3 more
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Penyelenggaraan fasiliti stadium [PDF]
, 2020 Penyelenggaraan adalah kerja yang dilakukan untuk memelihara, menjaga, mengendali, memperbaiki dan mengawalselia struktur bangunan, kemudahan, kelengkapan, perkhidmatan bangunan dan persekitaran bagi memastikan bangunan sentiasa berada pada tahap ...
Abdul Kafi, Akmal Arif +3 more
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SERVQUAL IN HIGHER EDUCATION INSTITUTIONS
International Journal of Business, Law, and Education, 2023 Many researchers use SERVQUAL to measure service quality in higher education institutions (HEI). They believe that students are customers and that higher education institution should exceed their expectations. This article uses a literature review to investigate the causes and effects of that paradigm shift.
BAGUS MANUNGGAL, BAMBANG AFRIADI
openaire +1 more source
Audit Quality From a Service Perspective: A Systematic Literature Review
Accounting Perspectives, EarlyView.ABSTRACT Audit quality is a multidimensional and latent construct that researchers struggle to evaluate and interpret. This paper follows an interdisciplinary approach by systematically reviewing the literature on audit quality evaluation from a service quality perspective.
Lise Muriel Botha +3 more
wiley +1 more source
Teori Servqual dan Customer Satisfaction: Studi Kepuasan Pengguna Layanan Wifi.id Corner
Jurnal Sistem Informasi, 2022 For a company, it is important to know the satisfaction of the users of the services that have been provided. The wifi.id corner service has many users, so it is important to know the satisfaction of users of this service because it is one of the ...
Hermizahadiwidastra Hermizahadiwidastra +1 more
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THE QUALITY OF SMART MOBILITY: A SYSTEMATIC REVIEW [PDF]
Scientific Journal of Silesian University of Technology. Series Transport, 2020 Smart cities and smart mobility are often analysed by systematic, sustainability-related, informatical, etc., issues. However, the quality elements of smart mobility services have not yet been reviewed.
Simon NAGY, Csaba CSISZÁR
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Decision Sciences, EarlyView.Abstract E‐commerce practitioners and researchers recognize that quality concerns are the primary drivers of customer dissatisfaction with products or services. While dissatisfaction can arise from various factors, little is known about quality and its components, specifically from the perspective of dissatisfied customers. Grounded in the foundational
Rahul Kumar +4 more
wiley +1 more source