Results 51 to 60 of about 60,391 (165)
Are We Delivering What Customers Want? Charting Logistics Service Quality Research—A Process View
Journal of Business Logistics, Volume 47, Issue 1, January 2026.ABSTRACT Logistics service quality reflects the gap between customers' expectations for logistics service and the actual service they receive, yet it is unclear whether academic research has kept pace with changes in logistics practice over the past 25 years.
Chang Gao +2 more
wiley +1 more source
Emergency Medicine International, Volume 2026, Issue 1, 2026.Objective To evaluate whether an 8‐week curriculum structured by the 7E teaching model is associated with improved emergency obstetrics and gynecology (OBGYN) competencies among first‐year residents. Methods We conducted a prospective, single‐center, quasiexperimental consecutive‐cohort study at the Shengjing Hospital of China Medical University ...
Ling Yan +9 more
wiley +1 more source
Quality evaluation in logistic services [PDF]
, 2000 The paper highlights some problems relevant to the quality measurements in logistic services. "Traditional" logistic indicators are compared with the service dimensions defined in the Parasuraman-Zeithaml-Berry model.
Franceschini, Fiorenzo, Rafele, Carlo
core +2 more sources
Public Health Challenges, Volume 4, Issue 4, December 2025.This study assessed service quality in a public hospital in Bagmati Province, Nepal, using the SERVQUAL model. Tangible factors such as facilities, equipment, and staff appearance emerged as the strongest predictors of patient satisfaction, underscoring the importance of improving hospital infrastructure to enhance patient care.
Vivek Uprety +7 more
wiley +1 more source
Guidelines for Theory Selection: The IMPACT Framework
Psychology &Marketing, Volume 42, Issue 11, Page 2789-2806, November 2025.ABSTRACT Though the role of adopting an appropriate theory in shaping the publishability and impact of research has long been recognized, psychology and marketing researchers lack specific guidance on how to choose a theory to frame their work. Addressing this gap in the literature, this article proposes a set of guidelines for the selection of ...
Linda D. Hollebeek +4 more
wiley +1 more source
A comparative study of the relationship between service quality and organizational performance in public services [PDF]
کاوشهای مدیریت بازرگانی, 2015 In providing services to public sectors, the service quality factors and the performance of providing organizations are much more crucial as the general public is the major recipient of public services and also the revenue and profit goals are largely ...
Mohammad Sadegh Abpeykar +1 more
doaj
Emerging Technologies for Investigating Food Consumer Behavior: A Systematic Review
Comprehensive Reviews in Food Science and Food Safety, Volume 24, Issue 6, November 2025.ABSTRACT The evolving nature of food preferences and consumption patterns highlights the need for ongoing research in food consumer behavior. Most existing research relies on traditional methods, like questionnaires, which are often costly, time‐consuming, and prone to bias.
Kyriaki Kechri +7 more
wiley +1 more source
The Service Quality Scale Debate: A Tri-Instrument Perspective for Higher Education Institutions
Expert Journal of Business and Management, 2018 Service quality issues, over the years, have become an important consumer trend and have gained ground in service marketing literature in general, and the extant literature on higher education, in particular. Despite the fact that service quality is more
Ibrahim DANJUMA +3 more
doaj
Service quality measurement in the internet context: A proposed model [PDF]
, 2010 The survival of any organisation in a highly competitive environment depends on its ability to provide the best service quality to its existing customers as the quality of service is a key factor in the success of any organisation. It is well established
Albassam, T, Alshawi, S
core
, 2010 Approximately 16% of UK couples are currently married abroad. However, academic or practitioner focused research that explores the complex nature of a couple’s buying preferences or the development of innovative marketing strategies by businesses ...
Anderson C. +33 more
core +1 more source