Results 61 to 70 of about 60,703 (214)

A comparative study of the relationship between service quality and organizational performance in public services [PDF]

کاوش‌های مدیریت بازرگانی, 2015
In providing services to public sectors, the service quality factors and the performance of providing organizations are much more crucial as the general public is the major recipient of public services and also the revenue and profit goals are largely ...
Mohammad Sadegh Abpeykar, Abbas Moghbel Ba’erz   +1 more
doaj  

The 7E Teaching Model in Emergency Obstetrics and Gynecology Training: Enhancing Clinical Competency in Residency Education [PDF]

Emerg Med Int
Objective To evaluate whether an 8‐week curriculum structured by the 7E teaching model is associated with improved emergency obstetrics and gynecology (OBGYN) competencies among first‐year residents. Methods We conducted a prospective, single‐center, quasiexperimental consecutive‐cohort study at the Shengjing Hospital of China Medical University ...
Yan L, Liu T, Wang L, Li J, Zhang H, Zhu J, Wang X, Tang K, Zhang D.   +8 more
europepmc   +2 more sources

A Hybrid AI and Fuzzy MCDM Approach for Retailer Evaluation: Leveraging Sentiment Analysis and Expert Insights

Applied AI Letters, Volume 6, Issue 3, October 2025.
This study proposes an AI‐enhanced decision‐making framework that integrates sentiment analysis of customer reviews with q‐rung orthopair fuzzy MCDM to evaluate retailer performance. By analyzing 8,000 reviews from major U.S. retailers, the model bridges unstructured feedback and structured evaluation, offering actionable insights into service ...
Adem Pinar
wiley   +1 more source

Perfect weddings abroad [PDF]

, 2010
Approximately 16% of UK couples are currently married abroad. However, academic or practitioner focused research that explores the complex nature of a couple’s buying preferences or the development of innovative marketing strategies by businesses ...
Anderson C., Booth J., Bridget Major, Bryman A., Danny Waine, Denzin N., Econsultancy., Fraser McLeay, Hatch., Hope C., Hurley L., Johnston L., Kotler P., Levitt T., Lovelock C., Mack RW, Middleton VTC, Mintel International Group Ltd, Morgan M., Morgan M., Morgan M., Nielson., Nyeck S., Palmer A., Parasuraman A., Perfect Weddings Abroad., Pine JB, Ranson K., Reisinger Y., Ryan C, Silverman D., The Extraordinary Experiences Conference, Wills A., Yin R.   +33 more
core   +1 more source

Quality of care and patient satisfaction: Future trends and economic implications for the healthcare system

Journal of Economic Surveys, Volume 39, Issue 4, Page 1327-1360, September 2025.
Abstract The healthcare system is a fundamental pillar for the economy of any country. One of its main goals is to reach an adequate effectiveness of medical care so that certain levels of well‐being are achieved. In recent years, healthcare has experienced important changes to take into account quality of care and patient satisfaction as the drivers ...
Paula Ortega Perals, Salvador Cruz Rambaud, Javier Sánchez García   +2 more
wiley   +1 more source

Estudio de la satisfacción del usuario de hoteles cinco estrellas de la ZMG: una aplicación del instrumento Servqual

Mercados y Negocios, 2016
Actualmente las empresas de hospedaje están enfocando sus esfuerzos mercadológicos hacia la satisfacción del consumidor con el fi n de formar consumidores leales.
Leonardo Daniel Sánchez Rojas, José Sánchez Gutiérrez, Silvio Genaro Hernández Cotón   +2 more
doaj   +1 more source

Transformative Pathways in Qatar's E‐Government: Integrating Societal Engagement and NGO Partnerships for Sustainable Digital Governance

Public Administration and Development, Volume 45, Issue 3, Page 228-241, August 2025.
ABSTRACT Digital transformation has revolutionized public service delivery, yet studies on societal engagement with e‐Government services in Qatar remain limited. Despite significant investments in digital governance, 70% of services continue to be accessed through traditional methods, indicating barriers to adoption.
Moosa Elayah
wiley   +1 more source

Sağlık Kurumlarında Hizmet Kalitesi Analizi: Tıp Fakültesi Hastanesi Örneği

Selçuk Üniversitesi Sosyal Bilimler Enstitüsü Dergisi, 2017
Rekabetçi baskıları nedeniyle işletmelerin iş yapma şekillerinde ortaya çıkan dönüşümlerin bir sonucu olarak; hizmetlerin sunum şekli, müşterilerin hizmetler ile ilgili geri bildirimleri, hizmetin kalitesi gibi rekabetçi yetenek gerektiren konular ...
Vural Çağlıyan
doaj  

Análisis de la calidad de servicio del gobierno electrónico para la documentación e identificación

Revista Científica UISRAEL, 2017
La calidad de servicio es un elemento recurrente en los servicios orientados al usuario, es una herramienta y a la vez un fin específico enmarcado en este trabajo en el gobierno electrónico para ladocumentación e identificación, con lo cual se busca ...
Gleidys Corina García Montilla, Luis Nicolás Montiel Villalobos   +1 more
doaj   +1 more source

Receiving Employee Attention on the Floor of the Store and Its Effects on Customer Satisfaction

Journal of Consumer Behaviour, Volume 24, Issue 4, Page 1656-1668, July 2025.
ABSTRACT This study examines the effects of the customer's perceptions of being the object of employee attention in physical store settings. Our specific concern is employee attention when the customer is browsing in a store and does not require any particular service from employees.
Magnus Söderlund, Claes‐Robert Julander   +1 more
wiley   +1 more source