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A cross-sectional study on the relationship between length of stay and patient satisfaction based on the SERVQUAL model. [PDF]
Cai Y, Liu Y, Liu S, Wang C, Jiang Y.
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Analyzing Maternal Needs for "Internet+ Nursing Service" After Hospital Discharge: A SERVQUAL-KANO Model Approach. [PDF]
Ding L, Ding Y, Wang Y, Li X, Liu Y.
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Factors Affecting Patient Satisfaction in the Emergency Department: A Systematic Review. [PDF]
Asiri M, AlMohimeed AS, Almoneef M.
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Patient perceptions of pharmacist-provided tobacco treatment at a federally qualified health center. [PDF]
Zanolla J +4 more
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Predictors of loss to follow-up after radiotherapy in cancer patients. [PDF]
Pongpradit C, Kasemsuk W.
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The Impact of Organizational Commitment and Leadership Behavior on the Quality of Nursing Care as Perceived by Registered Nurses. [PDF]
Al-Hussami M +3 more
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A Fuzzy Servqual Method for Evaluated Umrah Service Quality
2020 International Conference on Smart Technology and Applications (ICoSTA), 2020As a country with the largest Muslim population in the world, Umrah has become one of the forms of worship desired by most Muslims in Indonesia. In Indonesia, the umrah pilgrimage is commonly organized by a travel organization certified with excellent services as mandated in the regulations of the minister of religion.
Ma'lufatul Maisuroh +2 more
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