Results 51 to 60 of about 1,504 (174)

Servqual Model: An Analysis of Hospitality Sector in Goa

Asian Journal of Managerial Science, 2015
Brand Goa is known in every nook and corner of the global economy as a wonderful tourist destination. The tourism induced hype has equipped the hospital sector to emerge as one of the important contributors of state gross domestic product. In the era of competition, the very survival of the hospitality sector depends on the extent to which variables ...
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Fürdőturisták elégedettségének vizsgálata ServQual modell alapján

Gradus, 2020
Az egészségturizmus fontossága és az iránta megnövekedett érdeklődés ellenére nemzetközileg még kevés tanulmány foglalkozik a fürdőturizmussal. A fürdőturizmus szolgáltatásaival kapcsolatos vendég-elégedettségi kutatásokra hazai viszonylatban rendkívül kevés utalás található.
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The 7E Teaching Model in Emergency Obstetrics and Gynecology Training: Enhancing Clinical Competency in Residency Education

Emergency Medicine International, Volume 2026, Issue 1, 2026.
Objective To evaluate whether an 8‐week curriculum structured by the 7E teaching model is associated with improved emergency obstetrics and gynecology (OBGYN) competencies among first‐year residents. Methods We conducted a prospective, single‐center, quasiexperimental consecutive‐cohort study at the Shengjing Hospital of China Medical University ...
Ling Yan, Tingting Liu, Linrui Wang, Jinke Li, Hefeng Zhang, Jiajin Zhu, Xiaoxue Wang, Kexin Tang, Dandan Zhang, Jincheng Wang   +9 more
wiley   +1 more source

Application of the Servqual Model in the E-cosmetics Sector

This study utilizes the SERVQUAL model to conduct a comprehensive analysis of the impact of service quality on customer satisfaction and loyalty within Türkiye’s rapidly expanding e-cosmetics sector. As the industry experiences substantial growth due to digital transformation and changing consumer behaviors, the importance of high service quality in ...
Köse, Nilüfer, Zeren, Belkis İclal, Çiçeklidağ, Paşa, Gürbüzer, Selman Süha, Şahin, Merve   +4 more
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QUALITATIVE APPLICATION OF SERVQUAL MODEL IN HOTEL INDUSTRY

Tourism and hospitality management, 2005
U radu se prikazuju rezultati kvalitativne primjene SERVQUAL modela (Parasuraman ct al„ 1988.) u hotelskoj industriji. Istraživanje je provedeno u svibnju 2002. godine, na prigodnom uzorku od devet menadžera u hotelima Opatijske rivijere. U ispitivanju menadžera koristila su se dva strukturirana i jedan polustrukturirani SERVQUAL upitnik.
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Quality Matters: How Service Dimensions Shape Satisfaction and Fintech Adoption

Human Behavior and Emerging Technologies, Volume 2026, Issue 1, 2026.
The worldwide growth of fintech adoption mirrors rapid progress in mobile and internet technologies combined with evolving consumer expectations toward faster, more accessible financial experiences. Nevertheless, the people′s awareness level and intention to adopt new technology are always questionable because it fosters customer satisfaction and ...
Yongdan Wang, Muhammad Mahmood Shah Khan, Muhammad Fareed, Mohammad Said Alshuaibi, Silvi Asna Prestianawati, Ahmad Faizuddin, Mahmaod Alrawad   +6 more
wiley   +1 more source

QUALITY SERVICES EVALUATION MODEL BASED ON DEDICATED SOFTWARE TOOL [PDF]

Annals of the University of Petrosani: Economics, 2012
In this paper we introduced a new model, called Service Quality (SQ), which combines QFD and SERVQUAL methods. This model takes from the SERVQUAL method the five dimensions of requirements and three of characteristics and from the QFD method the ...
ANDREEA CRISTINA IONICĂ, MONICA LEBA, EDUARD EDELHAUSER, LUCIAN LUPU-DIMA   +3 more
doaj  

Service quality of DoT-accredited travel agencies in Lucena City, Philippines

Journal of Hospitality, Tourism & Cultural Research
The main purpose of this study was to assess the service quality of DOT-accredited travel agencies in Lucena City and to identify areas that required improvement to enhance customer satisfaction, thereby increasing their competitiveness and success.
Rommena D. Glory, Grace T. Estrope, Shenna Rose L. Fontelara, Sarah Camilla S. Gonzales   +3 more
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Guidelines for Theory Selection: The IMPACT Framework

Psychology &Marketing, Volume 42, Issue 11, Page 2789-2806, November 2025.
ABSTRACT Though the role of adopting an appropriate theory in shaping the publishability and impact of research has long been recognized, psychology and marketing researchers lack specific guidance on how to choose a theory to frame their work. Addressing this gap in the literature, this article proposes a set of guidelines for the selection of ...
Linda D. Hollebeek, V. Kumar, Rajendra K. Srivastava, Weng Marc Lim, Sigitas Urbonavicius   +4 more
wiley   +1 more source

Emerging Technologies for Investigating Food Consumer Behavior: A Systematic Review

Comprehensive Reviews in Food Science and Food Safety, Volume 24, Issue 6, November 2025.
ABSTRACT The evolving nature of food preferences and consumption patterns highlights the need for ongoing research in food consumer behavior. Most existing research relies on traditional methods, like questionnaires, which are often costly, time‐consuming, and prone to bias.
Kyriaki Kechri, Christina Kleisiari, Leonidas Sotirios Kyrgiakos, Marios Vasileiou, Dimitra Despoina Tosiliani, Vasileios Angelopoulos, George Kleftodimos, George Vlontzos   +7 more
wiley   +1 more source